Home Improvements near Mount Pocono, PA

“It's a decent store but only buy an appliance if Ben is working.
Monday, after asking one employee and told that appliances wasnt their section and the 2nd employee also saying that appliances is not their section but would try to find someone and never coming back. We just left the store, no purchase.
Today is Tuesday, Ben was able to juggle multiple customers with appliance purchases and questions. (We got a Dryer) and there was another customer who said that they also couldn't purchase a dishwasher on Monday and had to come back today.
Yesterday was Ben's day off.
Ben is a rockstar and apparently the only employee at this Lowe's that knows how to do appliance sales.”

“Helpful and friendly staff. People there are very knowledgeable and usually have what I’m looking for .staff always willingly to give you a hand loading your putchases into your vehicle !great place.”

“Even thought we had a horrible experience with a female white chubby associate with glasses at the returns counter Drew the manager was brought to up to this disoriented absurd and unprofessional behavior. He apologised on her behalf and treated us with utmost respect. Keri has also been very helpful in the past times . GOD BLESS THE INDIVIDUALS THAT CARE FOR ANIMALS AND THAT ARE VERY KIND!”

“They at Mt Pocono have had a real change. The old manager moved on, and the staff is now willing to Help with anything & friendly also they seem to know their Products & all have areas of Expertise..”

“This location has left me with a new found respect for Home depot. Gardening: I love deer but we are encouraged not to feed them. So not wanting to be the guy buying deer food I went to the garden section to seek a "subject matter expert" on plants that won't encourage deer grazing in the front yard. Looking around I noticed that I would have to wait for someone. After a few minutes and looking several plants Jasmin was available. she took me around and showed me on the tags where "Deer resistant" is shown. may not seem like much but it was a game changer. My next trip I was on a recon mission scouting out major appliances. while pursing through the aisles Kim asked If she could help, so I told her that I was looking for stuff. Her response surprised me. She suggested that I wait to purchase because the holiday sales were just days away. "Humm" I said to myself. I thanked her and pushed on. While strolling the aisles I was asked by several people if they could help me. I found everyone very up beat and professional. Making it to the register I encountered Elisha. We shared a laugh when she thanked me for my service, me; Proud to serve would still be there but they told me I'm too old so go and take a monthly check for the rest of your life.My 3rd weekly trip I came prepared to make my major purchases. I shopped both Home Depot and Lowes online. I compared make & model, prices product reviews, availability, and delivery. I can armed with one primary and one alternate for each appliance in addition to the SK and SKU and the in store item numbers. Upon arrival I saw Kim was busy. She noticed that I needed help and called over Chamali. Chamali asked how can she help. when I told her that I'm here to buy this and showed her "cheat sheet with the product information she said the hard part is done.This has gotten way too long, but my Home Depot experience with this Stroudsburg store #4127 was epic. I don't know who the store manager is but whatever they are doing to get morale up, keep doing it!”

“Well what can you say for a home improvement/contract haven pretty clean and very attentive staff you can get help with almost any thing you need to know about staff is pretty knowledgeable and also if you need help with something on the top shelf easily done they'll bring over a lot and take it down you...”