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February 2024 by Sindy Heckman
This was an awesome, easy transaction! Noah & Matt were extremely helpful in this store. Best rental car place I’ve ever been to…..I will def use them in the future. Thanks Guys!Cindy H
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February 2024 by Tim Bisel
Will rob you, flat out. Rented a care, couple weeks later got a email from a completely different domain (Like @gmail) with a receipt for $50 in tolls. Except the only way I could have taken that toll is to flat bed tow the care there just to drive through toll and flat bed tow it back to PA. No one willing to do anything except "We will mark it for review" They have zero issues just blindly charging people and trying to hide the receipt so it hits a junk filter but to get your money back when you was clearly robed, well that's a process and it will take 5 business days to get an answer.
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December 2023 by Gerrad Friedline
This team makes it easy and painless. Quick check in/check out. On time for my pick up and offered to drop me off as well. Rentals were all quite new and clean.
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December 2023 by Dannie Haberer
Did a good job on getting us in a rental car
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July 2023 by Kristen Bradshaw
I had a rental car through my insurance company and I was in a car in about 10 minutes.
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July 2023 by Caiden Mullooly
answered calls quickly got me in and out quick but took time finding me the car I’d enjoy driving. People were talkative and respectful got my deposit back the next day after returning too
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June 2023 by Jenn S
My car means a lot to me! So when a deer ran into my husband and I on the way to work one morning I was devastated!!!! The insurance company was of no help and left me stranded trying to figure out what to do.(Thank you Erie!!! I was to call around to find a rental car and and auto body shop on my own!)After days without a car and calling multiple locations for assistance.I was directed to this very Enterprise by my repairman at Crivelli collision center.That’s when my whole situation changed!You guys put me in the most amazing vehicle and fast!!! I called you 10 minutes before closing and you made the reservation happen. You dealt with the accident extensions and I no longer had to worry about anything! I highly recommend your location and the John Meegan Ford collisionCenter.The Jeep Gladiator was amazing and a very great choice for us!It grabbed so much attention every where we went and made us not want my car back at all!! We were so in love with that truck I cried when we returned it!! THANK YOU ASHLEY!!!
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June 2023 by Stephen Gardner
Friendly helpful and efficient staff . Will use again if need arises
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May 2023 by Sienna PetruschakVanicky
Had the worst experience at Enterprise. I will never go through them again when needing to rent a vehicle.My family reserved an SUV weeks in advance for an event. An hour before we were to pick up the SUV, Belle Vernon Enterprise stated the SUV was not available (even though we reserved it before and it was approved by them). They stated that there was an SUV in Mt Pleasant and we have to go now if we want it because the store in Mt. Pleasant closes soon. Instead of being accommodating, we had to race to the Enterprise to get there in time.As soon as we got to the Mt Pleasant location, they stated they do not have an SUV available at this location and we have to drive all the way to Uniontown Enterprise to pick up this vehicle. It doesn't make sense that they would tell us a vehicle is there when it actually isn't. The lady also did not care that we needed the vehicle or that this was inconveniencing us to drive all around the area.Fortunately the Uniontown Enterprise had what we needed and they were very helpful. However, never go to the Mt Pleasant or Belle Vernon Enterprise because they won't keep vehicles for you and will say they have a vehicle when they actually don't. Luckily we were able to get the vehicle just in time.Also, there customer service was horrible. They barely gave us a discount for all the issues stated above (I had to ask for them to do it and even so, it was $40 dollars off).
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May 2023 by Maurice Young
Everyone was nice. The process was short and simple, easy to deal with through my insurance, and they put me in a really nice vehicle for a very comfortable and satisfying experience for my second rental ever better than the first time I appreciate your services thank you maybe ill try the Durango next time if you get an explorer or Tahoe lmk lol
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March 2023 by Tyler Tubbs
They gave my wife a hard time in here and had a bad selection of vehicles at the time we rented. Should’ve had something nice for us since we had a reservation 1 month in advance to something similar or better than the car we had in the shop getting fixed. Hopefully they try to be better in the future.
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February 2023 by No No
The lady at the front desk is a liar.If they tell you they don't have trucks or what you need....it's a LIE.Nothing but hassle.Lied about not having trucks, then she turned around and called another enterprise and told them....while we were sitting in front of her.....and I quote...."do you have any trucks to give me? I was trying to hold on to them for the weekend but it was impossible. "Trash!Also won't accept a chime card.Also won't allow me to use my credit card because it didn't have my wife's name on it!!! Garbage!Go anywhere else!!!!
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February 2023 by Sean Paul
Fast and friendly service. VERY accommodating
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January 2023 by Lisa Richardson
The car was clean and in excellent condition! I was given a Dodge Challenger my dream car! The staff was great. The Mt. Pleasant location was able to help me out with next day service when the West Mifflin location said I would have to wait a week for an available rental. Kudos to Sylvia Ball she is the best! I will definitely be back for all of my rental needs!
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August 2022 by Mike Maleski
Every time I rent a ride always deal with enterprise
