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“Everyone at the bank that I have encountered has displayed compassionate driven customer service. The environment created is far different than most traditional banking experiences. The technology and user-friendly software is comparable to any "top" company you encounter day-to-day. Hats off to the Team in Morgantown and to upper management instilling such a beautiful experience. Truly refreshing, well done.”
“Jane was exceptional in all ways during my loan process. She answered every question that I had promptly and efficiently and in a friendly, understanding way. I will recommend Jane HIGHLY to anyone in need of a mortgage. She was GREAT!”
“This chase bank is really nice. I went in after hours to use there ATMs to collect some cash but other than that really nothing else major that was wrong with it. Overall good pick.”
“This OUTSTANDING review for Fairmont Federal Credit Union is well deserved by both Morgantown branches (1254 Pineview Drive & 12 Lawless Road in West-over). Both teams continually meet the Gold Standard of customer service with authentic smiles while achieving professional accuracy and reporting. Specifically, the leadership of Josh at Pineview and Kellen in Westover are instrumental in creating awe-inspiring teamwork. The evidence and example don’t stop there. Equally, if not more impressive is that every teller possesses the best of attitude and competence. I wish I could remember every specific name because all team members deserve recognition for their contributions to the team. The names I remember are Tom, Kayley, and Amber at Pineview and Abbey at the Lawless Rd facility.”
9AM - 12PM
101 Suncrest Towne Centre Drive, Morgantown
Banks
“Always a pleasant experience. Their staff is always very friendly and courteous. If there’s a line you rarely have to wait. I always choose this WesBanco location as well, simply because of the service.”
“Carrie & Corie are the BEST! They knew me and my name before I knew theirs, and they have helped tremendously with some complicated wire transfers, and more! Two thumbs up! ????”
“I recently opened my accounts at PNC and have had great service from Casey and Lexis. They are very friendly and have been most helpful for all my personal banking needs. They even recommended the High Yield Savings account, which currently offers one of the highest APY's I have seen; if you're in an applicable market, it's a great way to diversify investments.”
“I opened a new checking account today with Sean and experienced the best customer service! Sean was knowledgeable and went out of his way to help me with some extra requests (e.g., currency exchanges).”
“I recently refinanced my car through WesBanco, and was extremely impressed with how professional and quick they handled everything! I worked with Ashlea, and she made the headache of refinancing a car, stress free! She saved me a ton of money and offered some great advice!”
9AM - 12PM
493 Spruce St, Morgantown
Banks
“I have found Huntington Bank to be a much better alternative to Federal Credit Union. One reason behind this is they are invested in your money and your satisfaction due to that fact they profit when the customers are well taken care of with their financial burdens of money management/flow. Like most other banks, the interest rates on savings accounts are pretty dismal, but this is due to the fact banks are regulated to offer low interest rates on mortgages/loans, so they would lose A LOT of money if they offered higher rates. Huntington Bank has a very useful banking app, that does look a bit outdated (gingerbread android look), but I am able to snapshot checks with ease. When they are not open, their ATM is capable of automatically handling deposits on both cash AND CHECKS! You have to wait a day to actually be able to use the money, but I believe that is because they don't want people cashing out their checks through the ATM's (I could be wrong on this, it is what I have heard). All in all, Huntington Bank is fantastic, and I found this specific location to be a great representation of their trust and friendliness they portray universally through all banks.”
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“I never thought I'd be google reviewing a bank, but here we are. Citizens is the epitome of a community bank! A day after announcing my new business, Andy had messaged me to learn more about who we are and our needs. Since then, he, along with Mary Beth and the fab team at Citizens have gone above and beyond to make banking as painless and accessible as possible. Sure, there aren't a lot of bells and whistles, but the simplicity and the excellent customer service make up for that tenfold. Keep your money local - choose Citizens!”