CVS Pharmacy in Mount Joy is a convenient and customer-focused store that offers a wide range of pharmacy, health, and wellness services. The pharmacy is open seven days a week, making it easy for customers to refill prescriptions, get vaccinations, and find personal care items, pet toys, or healthier snacks. The store aims to provide value through weekly deals, personalized coupons, and rewards with the ExtraCare® program. Online services like same-day delivery and free CVS® Pickup help busy customers save time. Customers appreciate the friendly staff, despite some noting that the pharmacy can be short-staffed and busy. Most staff members are described as courteous and helpful, even when managing a high volume of customers, some of whom can be rude. Specific employees are praised for their kindness, patience, and willingness to go above and beyond, such as reprinting photos free of charge or providing assistance with a caring attitude. However, some customers have experienced issues with the coupon machine or staff mood, which slightly impacted their experience. Overall, CVS in Mount Joy is seen as a well-stocked, organized, and welcoming place where customers feel valued and cared for, making it their preferred pharmacy for health and everyday needs.
The staff for the store and the pharmacy have zero personality. If you don't like your job, get another one. Maybe a better selection policy. CVS, do better!
March 2025
Pharmacy dept is terrible for customer service. I was given a different generic which I was not notified first. He said I should have been but told him when I picked it up no one told me. Pharmacist would not make it right. I will be contacting cvs corporate and mt insurance.
November 2024
If you need help finding an item after looking yourself for 5 minutes, ask them, they will tell you, If we have it, it's out there!🤣🤣🤣
