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“Do you know how there’s a rainbow at the end of a storm? I experienced something like this with this post office. With TONY, The Postmaster. One of my packages I shipped out through Ebay was dropped off there and it got lost Somewhere along the lines. This man Offered to pay out of his own pocket to make up For it which I could not accept, But we did meet in the middle And I’m happy with the outcome. Yeah, it sucked. I got a bad review and My seller rating went down, But it’s better knowing that there are good people out there. Also that some Post Office’s that actually care about the customers. Being honest, I’ve been to many and some of them really don’t.
So Thanks Tony, I appreciate you!”
“Amanda, Marina, Nick & Renae are FIVE STAR postal workers for Lake Ariel, 18436!
Consistently pleasant, professional, extremely helpful for our numerous e commerce deliveries & mail!
Hopefully, they will be recognized for going above & beyond during every encounter!
MAJOR KUDOS”
“Went on a Saturday to complete a passport application. The woman who helped me was very busy, line out the doors, she was very knowledgeable and expedited my information quickly. Very good customer service, friendly staff!”
“Good post office. The woman at the desk was just slightly short with me when I asked a question, and completely misunderstood my intent. She turned a corned after the interaction, though. Overall solid service and a well run location.”
“Very pleasant experience! The gentleman behind the counter was very polite and helpful! He answered any questions I had with no hesitation! Great customer service!”
“USPS in Olyphant, Pa is great! Very Friendly and knowledgeable! However there’s one employee that works at this location that goes beyond customer service and being helpful! She’s actually Amazing with great personality and I actually drive the further distance to go to this location because it’s exceptional. Thanks Erika for always extending your kindness and to the friendly staff . Much Appreciated!! ??❤️”
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“Last year I didn't receive mail for days at a time. This year, the entire year I have received mail. New Postmaster has even delivered a few times. Just saw him delivering packages. Old Postmaster would NEVER do this. She was quite snarky when I complained about how bad things were.”