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January 2024 by Steve Menow
The worst experience renting a vehicle I ever experienced. The truck broke down before I reached my pick up destination. The linkage from the steering column shifter to the transmission fell out. I was lucky enough to rig it with stuff I found on the side of the road to get it back in gear and to make it to a home depot to buy proper bolt and locking nut to make it back to the drop off location. But that isnt the worst part of the story. Owles Nest refunded my money when I complained but after a few days they put the charge back through to my credit card. Now I'm spending time in a dispute with my credit card company. DO NOT rent from these people. Go with another company for your rental needs. Seriously, it's such a hassle.
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May 2022 by edd polski
The best experience a person could have. Courtious, caring ,willing to work with you and very accommodating. I would give more stars if it were possible.Edd Polski
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June 2021 by mark campbell
Once past the glitches of all online or all cell phone application it was almost as easy as an in person deal. Also it is the closest place to my location.
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February 2021 by Luis P.
DO NOT USE THIS PLACE FOR UHAUL RENTALS. Gail double charged my card and gave me the run around for 4 days about it being a hold on my account. My bank statement clearly shows it as a posted charge. I called her about it multiple times and she said she was processing it but that was obviously a LIE! Now I'm leaving this review to warn you of this b******* business. Had to file a claim with my bank. Something so simple shouldn't have been this difficult. I was so patient with her because of Covid and I know she's working from home and things can move slow but when you blatantly ignore my request for my money back, make me chase you down to instead of calling me back to ask for more information to process the refund, it's f****** ridiculous! You've been warned.
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January 2021 by Manuel Rios
I called about 5 times and no answer and it was during business hours I thought they had costumers and I drove by there was no costumers in there and there door was locked so I couldn't even go in
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June 2020 by Joshua Ryan
These guys are great.I scheduled to pick up a trailer so I could go buy my first motorcycle and Gary the owner helped me through the process as well as his employees.Can’t thank them enough!Will definitely use them in the future.
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May 2019 by Gary Owles
Great location, plenty of trucks, comfortable waiting area inside building not like standing in a service bay of a gas station, clean restrooms, friendly family service.
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November 2018 by eL get tha money
I love how fast i got my truck. Gail was the sweetest woman ever Gary was very helpful. They made coming there a great experience. I left very happy. Will definitely come back to this store for all me u-haul needs.
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August 2018 by Kimmy Simmons
Fantastic!! They are limited in what they have there, but I got the van I needed instantly and was able to make my move easily. I highly recommend!! Great customer service and well maintained vehicles.
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June 2018 by Lana Karein
Excelent service and price. Anytime affordability
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June 2018 by Gretchen Kelly
Nice owner, trailer did the job. Parking is behind the building.
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June 2018 by Mark Rosati
Great service, truck was clean and ready when promised.
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June 2018 by ERIC PULLEN
Updated equipment and excellent customer service
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June 2018 by Ruth Koch
Always helpful
