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April 2023 by Maureen G.
Great place to maintain your $$$ shoes or boots With heels or a great shine family owned and passed down from father to daughter. Bring cash and deposit!
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January 2023 by Syed Tabbasim Kazmi
Don’t Ever Go To This Place.I had 3 traveling bags that need zipper repairs. I called the shop and asked if they repair zippers. The lady said they do. I took the bags to her shop and explained what repairs are needed on each bag. She charged me tha money upfront. I went back to shop at evening to confirm if she would be able to repair them. She said she has been doing it for over 20 years and she would call if she couldn’t do any of it. I was asked to collect the bags after a week.When went back to collect the bags, there was only one bag that was repaired partially and other 2 were not repaired. Rather one bag was even more damaged. When I mentioned it to her she started to fix one zipper which she couldn’t fix it. She finally said she does not have machine to fix the bags. I asked her then why did you accept the job if you knew you wouldn’t be able to do it. When I asked for my money for not completing work on 2 bags, she very rudely said take bags and step out the shop. She did not return money and I had to call Police. I am also going to file a law suit on them.Extremely disgusting behavior and worst customer service. They should better close the shop and stop robbing customers.
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November 2022 by Karen M.
I took my favorite pair of sandals here to just have a heel replaced. There was absolutely nothing else wrong with the shoes. They sloppily replaced the heel, and in the process for some reason sprayed the shoes with what the owner said was "waterproofing"... Which I did not ask for... This turned the wedges on the sandal a totally different color than the rest of the shoe. I was very upset about this when I picked it up and she said she would fix it. I came back the following week and the shoe had been sprayed an entirely different color other the color that was created by the waterproofing!! This color did not match the rest of the shoe. When I complained again, the owner nsisted that it could be fixed. I just went to pick up the shoe and it looked like they were sprayed with silver spray paint, and many areas of the rest of the shoe have overspray. The original shoe color is pewter. The shoes are entirely RUINED .Not only were they my favorite pair of sandals, they cost over $80 originally, she charged me $20 to replace the heel... and then did three other processes on the shoe that I did not ask for that rendered them unwearable. I'm taking them home to throw them in the trash. The current owner (daughter) sees nothing wrong. She took over the business from her father who was the original owner that passed away. She clearly does not have his skills which is what the good reviews for this place were based on. Do NOT go here unless you want to just waste your money and ruin your shoes
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March 2022 by Rebecca D.
My husband dropped a leather bag off for me here to have them reattach a broken strap. When he picked it up he noticed they just glued it instead of seeing it properly and it stinks like cigarettes. Won't be coming back here
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January 2022 by Magda Dorleans
Lady is very rude, did not fix my shoes properly after I paid her good money to do it. She returned the shoes with black marks all over them and left the nails showing at the bottom. Could not walk on the shoes and I asked her to fix them but got an attitude instead. Worst place ever
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December 2021 by Heide Brehmer
In all aspects of shoe repair, absolutely fantastic! Work completed AS PROMISED, very reasonably priced, caring and concerned for their clientele! Debbie is outstanding!
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May 2021 by Colleen F.
I needed the straps repaired on my purse. She did an excellent job. It's stronger and looks great. . Great prices !
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January 2021 by Esteban Ley
Nice lady, but I brought a pair of oil finished boots to be cleaned and oiled, and for some inexplicable reason she PAINTED, now my formerly matte finished boots with nice uneven tones are all shiny and one even color.
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January 2021 by Jonathan G.
Great job on two pairs of boots and suede heels. My wife's shoes look brand new. We dropped them off ore-pandemic shut down and forgot about them. When we finally returned 8 months later our shoes were waiting for us. Great customer service.
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October 2020 by Vince Acquaviva
The best shoe and sole repair . Great people
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May 2020 by DJ's Auto Detailing
I have been to several cobblers and four saddle shops, and nobody was able to fix my boots. I went to Sam’s shoe repair and Debbie was able to fix both my boots!If you’re looking for a cobbler in the Trenton Morrisville area I highly recommend them!
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May 2020 by Will Agentowicz
Can barely tell anything was done, only take cash, and couldn’t even fix what I brought my shoes in for. Don’t go here
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May 2020 by Betsy Moore
I have been going to Sam's for over 30 yrs. I'm heartbroken that he is no longer there - but trust that the family will continue in the tradition of friendly trustworthy work.Betsy Moore
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April 2019 by LeAnna M.
Just don't bother... I don't understand all of the good reviews. I keep going back, each time they don't want the business. I'm told no for everything I bring in! I don't get it. Why are they still there if they don't want any business? Good luck if you want to get something fixed. You have to practically beg them to take any work and your item WILL be insulted first. Uh, I know it needs to be fixed, that's kind of why I came in. Yikes!
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January 2019 by Kristine B.
Efficient After reading reviews of numerous places I did not have high expectations of getting my favorite leather boots resoled at a reasonable price. I dropped the boots off @ Sam's in Morrisville on a FRiday & Debbie told me they'd be ready Sat; I didn't get back to get them until Tues but they were ready, re-soled & polished for @ half of what I expected to pay. I highly recommend Sam's.
