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December 2023 by Robyn Kelly
This used to be my go-to pharmacy, but I will no longer be using them. They only partially filled one of my prescriptions, which was supposed to be used 4 times a day for 4 days. The partial fill, which they did not tell me about at pick up or I would have refused the prescription, was less than 1/3 of what I was supposed to be given, so enough for about 1 1/3 of a day, but they would not have more of this medicine in until 4 days after it was filled. So basically, I was supposed to go without it. Had they told me, I’d have gotten it filled at another store. The real reason for the 1 star though, is because when I called the pharmacist was NOT helpful, compassionate, and couldn’t seem to come up with any way of fixing this, indicating that filling the remainder elsewhere would screw up his inventory, he’d have to zero it out, there would be two copays, etc. I’m actually sick enough that I don’t care! You just cannot give a patient less than 30% of a 4 day scrip without discussing with them- ESPECIALLY when you won’t have anymore for 4! more days! Wholly unprofessional!
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December 2023 by diane staines
Nice people
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October 2023 by Thomas Reddington
The Pharmacist and staff were friendly, knowledgeable and did a great job for my shots and prescription. Thank you.
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August 2023 by Ranjit Singh
I always get a wonderful service and that was the reason my son too shifted his pharmacy from walmart to Rite aid
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July 2023 by Joy Eggert
Had no problems until the last visit. They didn't have enough of the antibiotic for my infant daughter with recurring ear infections. They did not give us the full amount and did not inform us at pick up that we would not have enough to last us the full 10 days.Now it's taking so long to get it sorted out that we've missed a couple doses and her ear infection could come back. On top of that they are going to charge us ANOTHER copay for their mistake. This is not how you keep customers, especially customers with young children.
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December 2022 by Goober Girl
Associate went out of her way to get the best price for my prescription.EXCELLENT CUSTOMER SERVICE!!
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September 2022 by Eddie Martinez
I find this Rite Aid very convenience people are nice and you're in-and-out quickly
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September 2022 by Sheryl McFarland
In All my years (beginning 1990's) shopping and dealing with RiteAid (before the name change, under previous to present management), I've received good quality service by All their employees! If or when there was any type of discrepancy, or did not have what I needed, someone would looked into and/or provide an alternate solution!If and when I see an Employee busy doing something, (Patience!) is My Priority! And I have witnessed during my visits, that they Do acknowledge the customers!Thank you RiteAid! :-)
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September 2022 by Irene T
Items there but not priced correctly, so manager refused to sale to me at price marked on shelf. Took half hour to check out because price marked on shelves (they said changed) but no one updated. Terrible experience , Terrible experience ? the pharmacy there is great
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June 2022 by Al Sail
I’ve never ever been shown more kindness than I have today by your employee Harry I believe his name was. Without a doubt one of the most helpful and kind people and if I ever find myself lost over here again I will be sure to be back. Thank you again
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March 2022 by Tek Steinbrenna
Every time I come here there's never a cashier at the register. It's almost unbelievable that this would be the case but it is.
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February 2022 by richard johnson
My Dr phoned in a prescription, today, a d when I went to pick it up they said they had nothing.I then asked the Dr to send it to the Riteaid in Fairless Hills. Filled without a hitchEvery time I go to this place it is a disaster. Ought to be closed.4 stars to the location in Firless hills
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January 2022 by This Is Alysen
clean and convient location, but no one is ever at the register leaving lines of customers to wait. when they finally show up they don't wear their masks right. (not covering nose, multiple times and multiple employees).
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November 2021 by Hendrix Mark
Manager refused to provide service to me. Clearly I was discriminated. Stay away from this manager
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September 2021 by Alex Collicott
Store is brand new and looks very nice. But cashier Torii E, was incredibly rude. I went to check out. She was stocking stuff on a shelf, she saw me and told me to go to register three. I wait there for a few minutes waiting for a cashier, no one shows up so I ask her if she can call the cashier. She doesn't say anything, slowly, like on purpose as slow as possible to even still count as moving. Rings me up, doesn't say anything besides a sneer when I said I don't need my receipt.