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July 2022 by Mike Steeler
Everything was done right. We were greeted by Konrad Szymanski, never pressured, given multiple choices and went thru adjustments. Could not tell which bed was cheap or which was expensive as there were no prices anywhere. Salesman did not have "commission breath". We were completely satisfied with the store and especially our salesman. We bought our new bed and the only negative was the 6 weeks delivery time. We had a wonderful experience and cannot wait to tell you how well the bed itself is once we get it.
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November 2021 by Shannon Jenkins
Oh where do I begin.. by far a very bad experience, having a medical issue, I come home to my unit in my living room, was not even brought up to my bedroom, and they left my box spring which they were supposed to take! So with a brain aneurysm and MS I brought this up and had to learn to set this thing up... not happy! After adjusting and trying to find a good number which is not working, I call costumer service and they want 199.00 for delivery to come pick it up.. I can barely move from not getting a good rest and now have to pay more money!! Unbelievable by far the worst experiences!!!Now today I have multiple calls from delivery, asking me what they are coming for, ummm the box spring you left the first time.. get to my house which I had placed the box out already, they tell me they will come back to get it after other jobs?????what???? NO! Delivery calls me back and again confirm on what they are supposed to do, after there men left!! Get your communication together!! I’m fed up to this point and DO NOT recommend this hassle
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November 2021 by Jason OHora
Staff was extremely helpful and kind. Went out of way to entertain children as we learned about product. No one was pushy, just genuinely kind.
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February 2021 by Kelly A
The store was clean and felt safe given the current status of the world. Our salesperson, Teddy, was fantastic. We felt comfortable, well informed and no pressure. If you're interested in Sleep Number, don't hesitate to go try them out!
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February 2021 by William Lundon
Teddy was an outstanding salesperson during our visit to the store. After a initial conversation of what we were looking for, he provided us with the different types of beds available with absolute knowledge and professionalism but without the pressure to purchase. We appreciated the time and effort that he took during our selection and look forward years of comfort with our new beds.
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January 2021 by janine franklin
The salesman was very knowledgeable, but never pushy in helping us select the right bed for us.
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January 2021 by patrick McDonald
Very helpful.
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December 2020 by Kim Simonson
We recently purchased a sleep number after a accident and being in a wheelchair in person and said I wasnt able to help remove the old one and was promised nothing to worry about they set it up do a demo and remove the old.. so not the case.. I’m on my walker with casts in legs and was told they are not allowed to touch anything like a frame but can take the old mattress and box spring that’s all. Had I know that after waiting three weeks for delivery I would have asked friends for help ahead of time . Nothing against the delivery guys they were nice and professional but going by policy,, very disappointed in the salesman taking advantage and will use social media now to let everyone know.
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October 2020 by Eve Walsh
My friend and I went to this location; we were the only ones in the store. My friend simply asked the salesman about a specific model and if they were running any sales. The salesman seemed uninterested in selling her a bed. This experience was very off-putting.
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October 2020 by Marcus Mcdonald
Very helpful associate. Too long to wait currently
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September 2020 by Mike Prekopa
Disappointed. I looked online and had an idea of what we were looking for. When we got there, we were very quickly shown to the most expensive bed in the store and told that with promotions it was one of the cheapest. When we were told about the $6500 price tag, we told him we were looking for something a little cheaper than that. The salesman offered different prices by eliminating options that we didn't want in the first place. He wasn't interested in selling anything other than the top of the line. Beds are great, just be prepared to spend.
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September 2020 by Ed Howe
Great service!!
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August 2020 by Rose Fazio
very helpful staff, never felt pressured Sue was very knowledgeable
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June 2020 by Reyna Slick
We should have read all the reviews before we came to this store,it's truethey have extra hidden charges,we bought the bed but decided to return it cause we don't like it,we called them and told us to pay $150 for picking it up,we didn't know that when they delivered it there was $200 fee for installation, the sad thing we did paid for delivery too plus we decided to keep the mattress cover cause we used it, over all we paid almost $600 ,that's a ripped off. Never again.
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February 2020 by Fe4Rless 2
Never really went in..
