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February 2024 by Dom Caparelli
Thank you so much to Amber for helping me pick out my keyboard and even loading it into my car!
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January 2024 by Michael Orleski
Friendly and helpful staff. Good lesson instructors.
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January 2024 by Kelsey McKenzie
The staff was very kind and helpful.
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December 2023 by Gary McGrane
Had occasion to venture in on a weekday morning,seeking information on availability and pricing on a certain item.As my wife and I milled around aimlessly for 10-12 minutes,no one even acknowledged our presence. As we were leaving, an employee looked up, said something I couldn't hear but I was done.Doubtful we'll be back .I can spend my dollars elsewhere and be treated much nicer.Merry Christmas.
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December 2023 by Will Peck
Everyone is awesome there. They are all knowledgeable and can help you out with whatever you need
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December 2023 by Brian Widzon
Bought my first guitar. Staff was extremely helpful and knowledgeable. If looking to purchase a guitar this is the place to go.
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December 2023 by Brooke O.
my guitar came in on time , the picks aren't here though. the guitar is mostly beautiful but it arrived with white specs/paint chips on it? Very distracting because it is all black... I'm upset about it.
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October 2023 by Dominic Swaha
Had a great experience with buying a guitar and a new amp. Bought a guitar and was not feeling it. Was able to return it and get another one in a different style. Super easy to do. Staff was awesome. Huge shout out to Jason and Brian for all of their help. For both being relatively new to working at Guitar Center, they were both great to work with and super knowledgeable. Will be back in the future!
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October 2023 by Barry Stich
Weak stock for a mega store. Felt as if I was a bother to any employee I spoke with. I used to love to shop at GC. Those days are definitely in the past.
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September 2023 by Johnathan Anderson
Cool store, has alot as far as drums go. I understand we're in the online store Era, but I wish they had at least a display piece of the drum frame they sell online. I don't need to walk out of the store with it, but I would be quicker to buy it if I could see the size in person before forking out hundreds of dollars. Other than that the employees were very nice and the atmosphere was great. Just hard to find a music store that caters to drummers these days.
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August 2023 by Keith Sikorski
Shawn is a great guitar tech. He has baby sat my Gibson Les Paul Standard from day one. I play professionally and could not do it without his expertise. Thank you for being there.
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July 2023 by Francisco Rodriguez
Great people, they understand your needs and work around with you to satisfy you, good store
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July 2023 by Emily Adams
3rd time visiting this store and they never have anything in stock. Last time I went the guy so did not care about his job or to help - this is why we go to sweetwater
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April 2023 by steve husted
Went to the Scranton location tonight to buy a new GHS keyboard, vox guitar amp, and two new pedals. Not a single GC employee spoke with me - and I was there for 40 minutes! I wasn’t greeted or asked if I needed any assistance. I also stood in front of the main counter, looking at pedals in the case for a few minutes while three employees milled about and said nothing to me. To make it even worse, my 6 year old asked me why no one would help us. So we left. Never going back.Oh and this was not the first time this has happened. In fact, last time I was there I help two people out with instruments that they ended up buying with my help. The employee said at the counter that I should get commission for the work I did. “They said thanks for doing our job.” Ridiculous.
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April 2023 by Jason Llewellyn
Max was polite and knowledgeable! Highly recommend this guitar center for great customer services ? and support!! Thank you!
