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April 2024 by AJ Ambrosecchia
Overpriced and app does not work.
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April 2024 by Hannah Schoendorfer
Started off great, the woman at the counter (name started with an A) got my order and rung it up. I had an email from cold stone for a BOGO that I just received but the system wasn’t working properly. She said she wasn’t able to honor the BOGO on her end even though I had the email to show it. The ice cream here is way overpriced that I don’t go unless I have a BOGO. Was not planning to spend that much there, only went in because I had a coupon and then I wasn’t even able to use it because they were unwilling to figure it out.
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March 2024 by Samantha Sanderson
My whole life we got a popular, nationwide ice cream cake for special events. It's always the same flavor layers, no room for customization, and always pricey... freezer burnt often, inside the location not appearing the freshest. BUT COLD STONE MOOSIC WAS SO CLEAN INSIDE! It smelled fresh, was just so presentable too! The lovely woman who waited on me had such an approachable, friendly, down to Earth manner. I was so comfortable there. The customizations for ice cream cakes is mind-blowing! There are flavor combos as in depth as a human personality! The cake had so many flavors, the best we ever had! Nothing tasted repetitive. You choose ice cream flavors, then mid layer spreads, toppings for the top, toppings for the side, baked cake flavors, frosting types like GANACHE (oh I felt so fancy reading that one), and fruits and candy mix ins. The prices are surprisingly reasonable and I swear, my mid sized cake was heavy enough to bicep curl! Clean store, fantastic owners, quality ingredients!Parking: Safe, plenty of room close up or further down the lot, right off intestate tooKid-friendliness: What kid wouldn't like this place????
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January 2024 by Ahmed Ali
Outstanding service and atmosphere! Highly
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December 2023 by Larry Peterson
The husband and wife team that helped me and my wife were amazing. This was the first time we met them.
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August 2023 by Nick Perfilio
Its goodice cream but pricey for what you get..
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July 2023 by Rafael A. Lopez
My wife and I love coming here! The ice cream is not only delicious, the two employees are amazing as well. The man and woman are both super friendly and also fast at preparing your orders. They deserve a raise for such great customer service. We’ll come here every chance we get!
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July 2023 by George
I went here today, and honestly, the taste was great, and the staff was friendly, but I found a black hair in my ice cream, which was fine I got a napkin and wiped my spoon off but than two spoonfuls later there was another so I just kinda went back in and tossed it out.
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July 2023 by Michael Eck
Friendly staff, huge selection of different flavors and mix-ins to satisfy any ice cream fan. My PB cookie dough mix was awesome!
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July 2023 by BuckshotH3nry
Guy behind the counter was multitasking and still nailed the Founder's Fav!
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June 2023 by Joseph L.
Don't know what these negative reviews are talking about, the place was great! Could definitely be cleaned up a bit and use a little makeover because it looks old, but the ice cream and the guy working there was awesome. Joked around a little bit with him as we were getting our order. Definitely recommend
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May 2023 by Rachel
The ice cream is very rich and tasty. A little more expensive than Mannings, I think, but that's okay. I tasted a little bit of their oreo and actually really liked it too (never had oreo ice cream from any other place that didn't gross me out). Only thing I'd change is maybe play some music (family friendly obvs) in the store? It just felt a little blah when I first walked in and I think something is missing in the overall atmosphere. The lady at the counter was very friendly too.
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May 2023 by Deb Montgomery Esposito
Was just at this shop and ordered a Love it Apple Pie A LA Cold Stone, expecting a repeat experience that I had in Dover, NJ - two weeks prior. I was EXTREMELY disappointed. There were 3 small Apple slices, some caramel, and some whaaat.... we're those Graham cracker crumbs!? When I asked the employee about crumbs vs. the "Graham cracker crust" He said, "we order them but we don't get them. So what are we supposed to do?" He seemed unconcerned with the difference being off-brand. And he said it had been like this for 2 years *gasp*. It was a waste of money for basically vanilla ice cream with some crumbs and caramel sauce. Choose another Cold Stone if you're looking for the real "McCoy"
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March 2023 by Gabriella Cooper
Not so thrilled at all with my experience. The owner was very nice but the kids working there aren't. Maybe put on some music or something. It's super dreadful and the ice cream wasn't worth $20
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February 2023 by Es K.
Awful customer service. Very entitled owner. Ice cream was good but could have definitely been better if it was made like I asked & paid for. Not a very friendly atmosphere.