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“Wyoming Branch has the friendliest people and more importantly the best customer service! I can't commend them enough for all they do to make you feel welcome.”
“Finally a good bank that took over the spot. The location is very safe and even locked down where you have to be accepted for entry. The staff is extremely helpful and courteous but they are like that in all the locations. The rates are the best too when it comes to loans and they are very quick at telling you if you qualify or not and what you need to qualify.”
8:30AM - 1PM
1320 Wyoming Ave, Forty Fort
Banks
“Carol Ford has gone above and beyond the call of her job. We were having a difficult time in our life and she helped make things. Better. Cannot say enough about her. A real person in this digital carefree world.”
“The Choice One Employees at the Plains Location are the Best! They are always very professional; and so pleasant. They always have a smile and a kind word. As for any question I have had or a problem it was solved.”
“A very convenient location, a beautiful building, and nice and personable tellers. I've been coming here for more than 10 years once a week and I have never had a bad experience.”
“Was with my fiancé when he was trying to make a transaction and some guy from the video game vault was being so rude to the staff because they wouldn’t give him $100 worth of one dollar bills. He was so mean to them. Didn’t even have an account there. Continued to interrupt other customers trying to make transactions. I would not have handled this with as much grace and professionalism as the women and gentleman at this bank! Best bank in town!”
“Excellent customer service- Dedicated to service and VERY professional.Tracy Carey is top notch! I have been a customer for over 20 years.RATES ALWAYS BEAT EVERY OTHER BANK!”
9AM - 5PM
136 S Main Ave, Scranton
Banks
“It's a full service bank with good crew inside. Outside are several modern ATMs both walk and drive up. There's a drive through service with a real teller as well. Good location, easy in and out off Main street, ample parking.”
9AM - 5PM
1625 Wyoming Ave, Exeter
Banks
“I come here often and ALWAYS treated professionally and with respect. They are friendly and helpful every single time. I tend to misplace or lose things but they are kind and patient with me. I ❤️ ❤️ Fidelity on Greenridge.”
“I hate going to any place just before they close. I worked retail and the last minute shoppers can ruin your day. Just the opposite at NET. I was greeted with a smile and was in and out in just a few minutes. They even wished me a nice weekend.”
9AM - 5PM
400 S Main Ave, Scranton
Banks
“Customer service is phenomenal. The tellers and staff are courteous, friendly, knowledgeable and respectful. They are always willing to help. They treat us like we treat our customers.”
9AM - 5PM
201 Franklin Ave First Floor, Scranton
Banks
“I have been a member of PenFed Credit Union since 2005. I have paid off two vehicle loans and just started my third. Every time I speak with a PenFed representative I get through very fast and everyone is polite, professional, and extremely knowledgeable and guide me through the process well! I would not hesitate to recommend their services to others!”
“I absolutely luv this bank. I don't have good history with banks but, they gave me a checking out without any problems. And I luv being able to so night deposits and having online banking with no hidden fees.”
8:30AM - 1PM
285 S Main St, Pittston
Banks
“Best bank to deal with. Very friendly and knowledgeable. They told me about the new CDs and now I am making $$$$. Never had any problems. Been with them over 25 years and even had my business accounts with them. I would highly recommend them, especially the Pittston office.”
“I'm not quite sure of the name of the woman who helped my 16 year old daughter open her first checking account recently but she was so incredibly nice, friendly, and helpful. She made sure she had everything set up before we left, including the app on her phone so she could check her bank account. I would highly recommend this credit union to anyone. In fact I actually transferred my funds to this credit union recently after setting up her account so I could have an account with a local bank. Nothing like being able to deal with a real person when you need to. Thank you.”
“This rating is solely based on the mortgage officer Rachel W. She is an absolute life saver. I truly don’t think I would have made it through buying/selling a house without her. I would recommend her over and over again. She made a difficult process 100 times better. Not only is she very knowledgeable but she truly is amazing to work with. She went above and beyond to make sure everything went as needed even when it meant going out of her job description. I wish the world had 100 more of her!”
9AM - 5PM
1598 Main St, Peckville
Banks
“It’s always a pleasure banking at Fidelity. Their staff always greets me with a friendly hello and a big smile…Wishing the warm chocolate chip cookies would make a come back.”
9AM - 6PM
207 S State St, Clarks Summit
Banks
“Always fast service! Shiva and Kristen are always there to help no matter how big or small my tasks are, with a smile nonetheless! Will always be using the S. State Street branch!”
“I’m shocked to see the amount of bad reviews bc my experience couldn’t have been more opposite! My experience with this chase couldn’t have been better. I walked in & was immediately greeted by a bubbly polite woman asking what I needed, ( I’m so sorry I forget your name, but the woman with tattoos & red hair ) I told her I wanted to open a bank account & right away she started helping me. She offered me coffee & water, was polite, & the whole process was quick & smooth. I felt informed & comfortable the entire time! My mom who also uses this bank has nothing but good things to say about the people here. Thankyou for finally opening up in pa !”
“Community Bank has been my banking choice since the very beginning. I am very happy with my relationship with them and they are always there for when you need help or have questions. Everyone at the Clarks Summit branch is also super friendly and helpful. They recently helped me set up a business account and it was a super smooth process. Thank you again Dawn for your help! Great bank, highly recommend.”
9AM - 5PM
130 N Keyser Ave, Scranton
Banks
“I've had NBT bank for 2 years now after switching from NET. The bank tellers are very polite. I was in a jam and they allowed my account to overdraft to cover my rent. I am very grateful. It's nice to know NBT bank has you covered!”
“Everyone I have ever dealt with at this branch has been polite and professional. Whenever I need anything, personal or or business related, they've always helped me and made the process very easy.”
9AM - 5PM
736 Main St, Dickson City
Banks
“I have been doing business with this bank for years the service is OUTSTANDING and the tellers and bank managers couldn't be more helpful..The bank makes you feel like family...the whole staff will go above and beyond to help with anything.”
9AM - 5PM
100 Union St, Taylor
Banks
“Sharon Gaughan is super sweet and kind, she was very nice and helpful in helping me open up a savings account. She went above and beyond. Such a wonderful experience.”
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“I've been doing business with Fidelity bank in Moosic, PA. & their staff is very professional & are ready to help you with all your banking needs. I'm EXTREMELY satisfied with this branch.”