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February 2024 by William Bennie
She took her time and answered all my questions.
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August 2023 by Dini Rupert
Was so very happy with service. Erica Rupert made the transaction very easy . Was very professional and knew the ends and out of switching phone providers
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August 2023 by Billy Imhoff
Absolute horrible.Promised the same bill if we upgraded our phones.That never happened. We have been fighting them for months and untold hours with this company.Now, they are holding our equipment hostage by keeping them locked and wanting more money.Do not use AT&T as a provider. They just all keep passing the buck to the next person.This is all the way up the ladder with FCC complaints and "the at&t office of the President involved.And yet we still sit here waiting and waiting.
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August 2023 by gerard joyce
The competent staff made you feel welcome going there for operating explanations ... multiple times.
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July 2023 by Lillian Brown
Rebecca was awesome!! Helped us with all our questions and getting our new phones ordered!
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July 2023 by Vanessa T
Staff gives excellent service and the new store is beautiful! Located by the old Ruby Tuesday on Montage Mountain!
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May 2023 by Hazel Fairservice
Excellent service was provided. Very helpful getting phones set up. Rep stayed with us until everything was completed to our satisfaction. Ensured we got the best deal possible for our phone service
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May 2023 by Brenda Antosh
Sammy was extremely helpful and knowledgeable in helping us update our phones. Took the necessary time to be sure all was up and running before we left the store.
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May 2023 by Elizabeth Burns
Erika was so sweet helpful and very knowledgeable. She took her time to make sure I was completely satisfied. She is an asset to your company
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April 2023 by Joan Logie
I received excellent service at the Montage location. Khalief worked to find me the best deal. I had done my research, and he offered the best deal including being able to trade in my phone, which I didn’t see as an option. The manager was on site and appeared supportive of her team members. Khalief answered my questions and was very kind. This is a great team. I couldn’t have asked for better customer service.
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February 2023 by R.J. Bartolai
This AT&T store in Moosic added two lines to my plan. They quoted me a service at a monthly rate with AT&T. Promised no activation fees. 40 some days later I get a bill that is OVER twice the quoted amount. My grace period to return the phones is over. Now I am stuck with new phones and a plan I didn’t agree to. No one will assist. I cannot get the store manager to return my phone calls. I was scammed. Quote a price, charge a customers card over two times the amount, but wait until after the allowable period to return the phones. Classic. Even the person from AT&T responding to the better business bureau complaint didn’t call me back in the time frame promised. Stay away from AT&T, especially this one. Update: I have already been contacted by management. They refuse to even talk to me. Do not pretend you are going to assist me.
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January 2023 by Carrie Stanton
Garesha was great! She made my trade-in experience so smooth, everything was easy and much faster than expected!!
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October 2022 by Spencer Jahnke
I ended up at the Montage location after going to the two in Dickson City earlier in the day. I left both because of poor service. My questions were not answered, I was being sold items I didn't ask for, and was all but denied service at the one location.I was greeted by Garesha immediately. She answered all of my questions about pricing and the phones truthfully. When I asked a question about my plan she told me she wasn't sure, "but I'll look that up for you right now." She epitomized customer service and hospitality. I will only go to this location moving forward.
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October 2022 by Rapa Pollo
Went into store last night and was helped first by Khalif. He was super knowledgeable of the different devices and helped me choose the right one for me. Was very polite and patient with me as I had a bunch of questions. Great employee definitely earn a repeat customer
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October 2022 by Smacked Bros
Went in last night to port over my number and add a new line. Was helped my garesha. She was so polite and really helpful. Had a great attitude and made me feel very comfortable with the process. Definitely recommend coming here
