“Lucas helped my family of 4 secure new IPhone 15’s! He was professional, courteous and knowledgeable! Josh worked with me to connect my watch. Took long but was very patient and kind! Definitely recommend LUCAS or Josh!”
“Excellent and very friendly service. I came in for help resetting phones before mailing them in and Jim was kind enough to let me know of a perk we weren’t offered when we recently upgraded phones. I left with a new iPad too!!!”
10AM - 8PM
722 PA-113, Souderton“We've been using this Verizon franchise location for probably close to 10 plus years and have always had a positive experience. Our most recent was with a long-time rep, Victor, who is very knowledgeable, professional, patient, and is able to multitasking with multiple customers, support his team and still make us feel like we are important at the same time. He knows the plans, offers from memory and how to work around any hurdles that may arise. He is also friendly and honest. He appears to be an awesome manager and sales representative, treats his team with respect, in my observation. Highly recomme d this location for your Verizon needs”
“Nick was very helpful fixing my phone issue. Got it to work again. Great service and very professional. Will definitely com back here and refer friends and family.”
10AM - 6PM
501 Horsham Rd, Horsham“Domenic went above and beyond to provide the absolute best service and customer experience possible. It was personal, professional and I had an outstanding time at the Verizon store. Thank you Domenic!”
10AM - 7PM
304 Town Ctr, New Britain“Peter was extremely helpful and patient. He was very thorough explaining the plans and the device payments. In the end I’m very happy with my new plan and got a new phone to use”
“Amazing customer service! Jordan, the Store Manager provided exemplary service, additionally the other 2 employees that I interacted with were top notch. I am very pleased with the level of service and professional exhibited at this T-Mobile location.”
“Today, was the best experience that I’ve had in a long time, and it was with Wilton at T-Mobile in East Norriton, PA. Wilton is not only very educated but an Amazing Salesperson. He listens to what you want and explains the difference between Apple and Android services. This location is very caring for your needs, and I would suggest going out of your way to see them even if its out of the way.
Keep up the good work”
7:30AM - 6PM
138 S York Rd, Hatboro“The owners and employees are very knowledgeable, friendly, and professional. They treat you as family. Their brands, and installation are top shelf. I have used their services several times and have always been extremely satisfied. Most recently they needed to climb through the attic to run a new cable for a speaker to the new amplifier. Fantastic service at a reasonable price. I will continue to contact them for all of my theater, and audio and video requirements. Absolutely a Five Star company!”
“Last week I came to the store for help. I met Damir and he was patient helpful and knew what he was doing. I came back this week with a new problem and Damir was here and helped me again. I am very grateful for his service.
Sincerely
Barbara Katz”
“Thank You Aaron for the best customer service! I bought a new phone and it was an easy process . While waiting for my phone to update I had questions about other devices and I decided to return the next day and purchase two ipads. I appreciated the time and patience . Aaron Thank you for the excellent customer care!”
“We worked with Danny and he was on point. Friendly and very knowledgeable, he was able to help us very quickly. After we had left the store, I thought of another question we had and ran back into the store about an hour later. Danny saw me, helped me right away and was able to quickly combine accounts. He was very helpful, quick and a pleasure to work with. Great experience!”
Open 24 hours
4000 N Cannon Ave, Lansdale“NetCarrier is an excellent partner to work with on all things voice and data services. We have used their voice services for 15+ years and have yet to be disappointed with any part. Knowledgeable account managers that respond personally to any request, no matter how small it is. On those rare occasions when we did have problems and called for support +90% of the time the person who answers the phone (and they always seems to answer) ends up resolving the issue. I don't think we've ever had a problem that lasted more than 24 hours.Highly recommend NetCarrier!”
10AM - 7PM
26 W Main St, Norristown“Great location! Much more helpful than the other local one I visited. Amanda was super helpful and helped me pick out a phone within my budget, offered me a case and screen protector, gave me a discount and just overall met my expectations perfectly! She was also super nice and personable in general! I definitely recommend this location if you're looking for a good deal on a decent phone!”
“Arielle and Bobby were very friendly, knowledgeable and helpful in upgrading my husband's phone. Would definitely return and recommend this store to everyone ?”
10AM - 8PM
764 W Street Rd Ste K, Warminster“T-Mobile provided excellent service with outstanding customer support. When I visited to add a new line, they offered me the perfect deal within my budget. Youssef, who assisted me, was incredibly professional and helpful. I truly appreciated their exceptional service.”
“John Jayy helped me and my fiance switch from Verizon to T-mobile and get new iphones and such. He was so helpful and patient even with the store being super busy. 10/10 would recommended”
10AM - 8PM
782 Bethlehem Pike Suite 5, North Wales“The staff at this store were so incredibly helpful. I showed up with a list of things I wanted to purchase and accomplish, and the representative (Lisa) wrote everything down, patiently worked through everything efficiently, and stayed late to make sure everything was done completely and correctly. I was so very impressed with this personable and professional service, and will definitely be going back to this store whenever I have future needs. By going above and beyond, Lisa truly defined and demonstrated the value of excellent customer service.”
“Today, I was having issues with my phone. I went to the T-mobile store in Montgomery mall. The young man Arvin was extremely helpful and patient. He was also able to resolve my phone issues. Thanks so much!”
“We had a great experience at this store today purchasing a new phone and setting up a new line. Roxy, Lauren and Lisa were welcoming, friendly, knowledgeable and a pleasure to work with. These girls rock!”
9AM - 7PM
2330 Easton Rd, Willow Grove“Roxanne was a marvel. I can’t say enough about how kind, patient and clear she was explaining everything to this very untechnical 86 year old.
I hope Verizon rewards her properly with a bonus or a raise. Anyone lucky enough to get her is blessed.”
“I'd rather go to the dentist then get a new phone because of how hard it is to set up, and yet Jacob made it so easy!
First, he explained that this process had been greatly enhanced in the three years since I bought my last phone. Who knew?! WOW was he right. (Verizon, that info should be widely shared with all customers...people like me wouldn't hesitate then!)
And I appreciated him offering to put on my screen protector and case. The little things matter. He took his time and answered all my questions.
I chose to wait in a very busy store and the person who checked me in explained I could set up an appt., but I waited. I explained I had a doctor's appt. and had to be out within 45 minutes and when it was my turn, I was.
Today I went back with a couple of questions and was the only customer in the store at 9:00 am.
Roxanne was able to answer my few quick questions, and explained that 611 would have the technical expertise I needed. She was right! (I called Verizon and they had to transfer me to the Samsung helpdesk...and even he had trouble finding the missing microphone. I would like credit for the update that will probably now go out to millions of phones!)
Bottom line. This is a very well managed store run by very competent employees!”