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“My experience with Romi was great! He took the time to make sure I was happy with my purchase. He showed me how to wrap my saree and even recorded it, so I would be able to refer back to it when it was time for me to wrap it myself. The only thing I would suggest is, if you buy bracelets to go with your outfit, make sure each different type of bracelet in the set fits. I only tried on one type before I bought them and once I was getting ready for my event, that one type was the only one that fit. So, out of about 40 bracelets in the set, I was only able to wear 4 of them. Other than that my experience was amazing!! Romi was very kind and professional!!”
“Came here for scrubs, and had a fantastic experience. The employee who helped me, Larry, went well above and beyond and made it a genuinely lovely experience and I would come back to this specific store just because of the excellent service. I have difficulty finding my size and only specific scrubs fit me well, and he both helped me pick new ones to try and special order a type I was looking for with impressive patience and dedication. Despite IT difficulties he spent a lot of effort to ensure I got the correct service and was friendly and cheerful throughout it all. Best experience I've ever had scrub shopping and will definitely recommend! :)”
“Just looking around the store with Monroeville Mall with my brother & it's me, my brother, & my dad's first time to look around Monroeville Mall in Pittsburgh area.”
“A special thanks to Leila for helping me pick out a nice outfit for my friend for our trip too st.Croix..its hard for guys to shop for women..I felt like she was my personal shopper.. Also a personal thanks because I lost my phone and she called several times until I was able to find it.. thanks so much”
“This area it is tough to find quality clothes. At least Macys carries name brands. The staff are a mix of super helpful, zero help, don't want to be there and I'm just doing the bare minimum. I get it. There are plenty of sales racks and sales and good values to be found. Good selection of scents, shoes, and clothing for men and women.”
“We found the type of shoes my husband wanted. The associates were helpful and friendly. There was no waiting at the checkout . It was a pleasant shopping experience.”
“Even though the holiday shopping made for a larger crowd than normal, the staff went above and beyond to get everyone checked out in record time. Sale prices were fantastic. Only down side, some items in sizes I wanted were out of stock, but still a great shopping experience. Staff should get not only a part L pat on the back but bonus, BIG TIME!”
“Nice variety of plus sized clothing, shoes, lounge wear, panties, bras, sunglasses, and even reader glasses. There is plenty of stylish jewelry and accessories.”
“When I was a kid you paid half price for a pair of ripped up jeans on the clearance rack. American Eagle has figured out how to convince my teenage daughter that we should be paying $60 for those jeans now. Definitely not my preference, and yet here I am following my wife and daughter out of the store with several bags in my hands while they talk about how cute her new jeans are gonna look at school.”
“I love this store. All the staff were helpful. The woman who uses the translation tool is very sweet. She helped me pick out a gift for my fiancee and explained everything in detail. I love going to the store when I come to the mall.”
“This area it is tough to find quality clothes. At least Macys carries name brands. The staff are a mix of super helpful, zero help, don't want to be there and I'm just doing the bare minimum. I get it. There are plenty of sales racks and sales and good values to be found. Good selection of scents, shoes, and clothing for men and women.”
“Love this store however Victoria secret is excellent with size but pink is not a large is technically a small to medium smh that's the only issue it should be corrected especially with the cost of stuff its never cheap but other than that I love Victoria secret”
“Loved this place. Everything is super bright and colorful. Reasonable prices. Cute clothes. I left with two bags full and went back a couple of weeks later with a group of friends who loved it too!”
“For those complaining about “rude” staff, there is clearly a sign stating consumables are not permitted. Ain’t their fault y’all can’t read. Every time I’ve shopped here they’ve been nothing but fun and helpful. I appreciate how much they put up with.”
“Great place for European/fashion style clothing . Adorable baby and toddler styles. Store was clean and staff friendly. Not a big fan of the clothing quality, wish some thing we're not made so cheap. Great buy during sales and promotions compared to retail price. Store offers recycling used clothing for a 15% off coupon that can only be used in store on your next purchase.”
“Very juicy store to check out and compare household, furniture, bedding and so
Much more. I did notice this particular store prices were slightly higher, just a little.”
“I just received top notch ⭐️⭐️⭐️⭐️⭐️customer service during my visit and I just had to give a special shout out to Mr. Will from the Macys fragrance department; AKA man of all trades. ?
I stopped in for cosmetics and he was one of very few employees working today. He is typically working in the fragrance section near (Kate Spade and Chanel).
When he was called to assist me, that was the best thing the other passing employee did for me.
He went to work and took his time to help me find a product I needed. He even provided some tips of the trade he learned along the way from his previous job experiences; helping me to make some selections backed by science that could potentially improve the outcomes I was seeking for the future.
If you are ever in Macys and you need help; quality customer service; smiles and patience, please make sure to stop over to see my buddy Will. Tell him Tonya sent ya!”
“Nice place.Friendly staff. Didn’t wait long at the checkout. They had what I was looking for, a suitcase. Also got a few clothing items. The clothes were organized nicely and it was easy to find what I was looking for. I dislike chaos, especially when in a clothing store, so this was refreshing.”
“I always enjoy shopping at the Monroeville mall store.
Lashon and Aaron are so personable and willing to assist with everything! I have been shopping at this location since it opened. .
I finally found associates that are dedicated to their job and display exemplary service!”
“I had such an amazing shopping experience at Snipes in Monroeville Mall!! The General Manager, Matt, is doing a phenomenal job with the store and very informative of the inventory. The employee were all amazing as well.”
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“This was my first time in your store. The two ladies were helpful, professional. They did not hurry or pressure me. They were so inviting. I will be back to your store. They said they have many selections in my size.”