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January 2024 by Karistan Clay
What’s the point of ordering something, paying in full to pick up in store, just to have to wait an HOUR to pick up what you paid for? They need to get this place in order especially around the holidays
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May 2023 by Liz Vozar
Patrick is AMAZING! He was extremely helpful and very knowledgeable of everything I was shopping for! He didn't rush me ... even though it was so close to closing. He also went above and beyond to find me two charms that were retired. He even bagged all of my charms and bracelets for each person ... all I have to do is enclose my cards with each one! I will definitely be doing my Pandora shopping at Monroeville because of Patrick!
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December 2022 by Srda Hymn
These folks who work here are amazing and extremely friendly and helpful
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December 2022 by Tamika Haynes
Love this store my personal jeweler is MsCindy she is amazing and knows how to pair your charms with your personality and what you ask for.
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October 2022 by John A Stefanik
Great friendly staff. Not pushy but very helpful.
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June 2022 by Dee Griff
Very friendly staff and greeted us with a smile and helped us find a great gift for my wife's friend's 50th birthday.
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June 2022 by Yvette Glover
Monroeville Mall Pandora Shop...has the cutest lil charms for little girl bracelets
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June 2022 by Sarah Radaker
I originally had reviewed this with one star due to the clasp being defective and losing my bracelet. But after contacting the manager, they replaced my bracelet considering the bracelet was brand new and worn twice. Very good customer service.
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June 2022 by Roy Jackson
It's a lesson in a purchase, all-in-one. Miss Cyndi, is a silky smooth vet. You GOTTA love her!?
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June 2022 by Paula Chambers
Fantastic...Thay were Great People
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May 2022 by Deborah Scott
The Sales Lady Maria and her Mom Love Love Monroeville is my favorite Store
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December 2021 by Ebony Arnold
I’ve been a customer for about two years now and today I had the worst experience ever. So lest week I placed and order and I let it cancel out because I seen something better that my sister and I could shear anyways again my 1st ordered canceled and I got my money back. So I placed the order that I wanted for pick up in the store (the one for my sister and I) it’s a Christmas gift get to the store gets my order with no problem I look in my box it’s the order I let cancel so I go back to the store with my email pulled up on my phone and it was a problem the lady at the door is telling me that’s what I ordered again I have my phone with the email pulled up in my hand. She then goes to say well I don’t know what happened I say you gave me the wrong charm she gets the manger and then whisper she’s trying to say I gave her the wrong charms I say I have the email right here what do I have to lie about lady the manager was even rudder when I have the proof . I’ve bought about 4 bracelets and numerous charms and I’ve never been treated like that by anyone at the store EVER!!
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May 2021 by Misty LoPresti
Love there merchandise and overall customer service. I'm a pandora customer for life.
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May 2021 by Cindy
Beautiful jewelry!The customer service guy, Patrick is wonderful!He is pleasant, kind and wonderful with customers.
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May 2021 by Aviana Hindman
Got a braclets and 3 charms for a graduation gift. $214On Sale braclet plus another braclet was free with it. Going to use free braclet with wings to store other charms when not using. Going to buy more charms for it till her party then wrap it up. Monroeville Mall Pa