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July 2023 by Wayne M.
I went in for an oil change. While waiting I was told that there was a recall and the repair would only take about two hours. Approximately four hours later, the work was "completed" and my truck was returned to the lot. My light colored headliner and both visors were solied by the mechanics dirty hands. A check under the seat revealed my wheel lock which they used to rotate the tires was missing. I informed them and they returned me one that didn't appear to be my original.I brought my 2015 Ram there in 2015 brand new. It is eight years old and has only 30,000 miles on it. I have always kept it very clean and most people think its brand new. I have always had it serviced on a regular basis at Monroeville Dodge/Ram. The mechanics were professional and always used plastic to protect the interior. These guys working there now are questionable. I will never return!By the way, over $100.00 bucks to have my headliner and visors cleaned.
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June 2023 by Kelli DiNardo
Dealt with a very rude salesman
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March 2023 by David Weinstein
Can’t even reach anyone on the phone to make an appointment. Stopped in person to make an appointment during their open hours, they were doing inventory and weren’t scheduling any appointments. I can’t really rate the service if I can’t get in there?
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January 2023 by Andy B.
Use caution purchasing a used car and the "extended warranty," especially if the car is not a Dodge. Horrible service after the sale. Don't fall for the "you can take it to any Chevy dealer" when they pitch it. I took it to their sister dealership, 3 Rivers Chevy, and had a horrible and expensive experience there as well. After promising to call me back, the sales manager and the general manager have ignored me and chosen not to respond. Would not recommend.
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August 2021 by Kathy S.
I called before we left to see if the 2 SUV were still available. Travis said yes. I said it will take me an hour to get there- ok. Ask for Bill or Homer. Get there and both managers are gone for the day and one of the SUVs is sold the night before and one of managers took the other one home. You will have to come back Monday. I don't think so. I can only imagine what the service would be like.
