Kohl's is a go-to shopping place with a huge store that carries a wide variety of items. Customers find everything needed for the active and casual lifestyle, including favorite brands in fashion and footwear, beauty products by Sephora, and home decorations. Many appreciate the reasonable prices, good quality products, and the ability to find bargains, especially when using discount coupons and Kohl's Cash. The hassle-free returns and free store pickup are noted as making shopping safe and easy, and the Amazon return kiosk is a appreciated feature. The store is typically described as clean and organized. Customer service is often amazing, with friendly and professional associates who are personable and delightful, making tasks less cumbersome. However, experiences can vary, with occasional encounters with staff perceived as rude. Some customers feel the selection in specific departments, like Women's plus size and petite, has shrunk, leading them to shop more online. Overall, Kohl's is liked for its sales, rewards, and the everyday value it aims to provide.
Very clean...as soon as line got busy they where right on it
July 2024
We found the type of shoes my husband wanted. The associates were helpful and friendly. There was no waiting at the checkout . It was a pleasant shopping experience.
July 2024
Sandy, the cashier was very friendly and helpful in helping me get the best discounts on my purchase.
