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January 2024 by Holly Hill
Absolutely wonderful experience. Customer for 3 years. Facility is always clean and well kept. Pricing is reasonable as well. Tioni was exceptional each time we spoke. Such a nice individual. Would highly recommend this location to everyone!
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December 2023 by Mimi
Great location & service. The property is very clean & well lit. We received excellent service from the property manager, Tioni Brown. She was so welcoming & patient with us. Showed us different units & answered all of our questions to ensure that we were satisfied in finding a unit that would work for us. Highly recommend!
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December 2023 by Mark Kuritzky
Tioni was very efficient and had great customer service to explain process and show us the facility. A slight problem arose in picking up the borrowed van when the prior customer didn’t return it on time, Tioni was very helpful and empathetic with the delay. We experienced and again showed great customer service and handling the situation. She is really on top of everything.
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November 2023 by L Monroe
I am impressed with the variety of products and services they offered. The 3 months for 50% off with a blessing. The property was super clean, well lit monitored by cameras. I felt safe.The Manager was patient, knowledgeable, professional, friendly and helpful, she made the insanity of needing a storage painless.I look forward to utilizing Guardian Storage for all of my future storages needs. I have shared my experience with friends,family and co-workers.
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October 2023 by Mumford O.
The staff is amazing. They are very patient and attentive. This is my third time renting with them. The facility is very clean!!!!!!!!!!!! The location is perfect and the hours of operation are reasonable and safe.
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October 2023 by linda Lu
This is the best storage facility I have ever used and I've used quite a few. Super clean and the best manager you could ever find. Tioni will get you the best deal and bend over backwards to be sure you stay satisfied. Plus she and the staff are fun to talk to. You are going to want to just drop by your storage unit for a chat. Seriously I think we should all start having block parties there.
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October 2023 by Doug Marks
The property manager is very kind, helpful and always friendly. The facility is always spotless clean and well maintained.
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August 2023 by marc gethen
Fantastic friendly customer service on a Saturday. Top marks for the Sumatra and Smile from Miss Tia. She made sure my whole crew was taken care of!
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August 2023 by Erik Wraithstone
Friendly staff and clean buildings! Best storage units I've ever had the experience of using. I would definitely use this facility!
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August 2023 by Jae W
Tioni at the Murrysville location was great she gave us all the information we needed and showed us potential units! She also gives candy which is a plus !!
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June 2023 by Melissa Trisch
A storage unit is always for a reason and I have to say that I have had nothing but the most pleasant experience with speaking to Ms. Tioni Brown. She’s the property manager and the level of customer service with her is beyond belief. She goes ABOVE AND BEYOND but it’s her character, it’s not just a job to her, she’s extremely personable. A storage unit for me is inconvenient but necessary and, she makes it extremely easy and very pleasant. Thank you Tioni, you are great at what you do!
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June 2023 by Cathy Border
Tioni is the BEST! Anytime she sees you she always speaks ! So friendly and willing to help! The buildings are always clean when she's around and units are wonderful! This might not be the cheapest but sure is the best around!!
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May 2023 by Rajesh Mankad
I want to say that the storage is clean and good but beware of rent increases. Every 9 months to a year they increase the rate by $20- $25. Mine was increased in 9 months. You may get attracted with 50% off first 2 months, but in 9 months they increase the rate and cover that discount, plus add on the increased rent. There is inflation but such increase is ridiculous.
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May 2023 by Jay Pea
I recently rented a unit online and my first visit to the facility was on a Sunday (4/23/23) when the office was CLOSED. I could not find my gate code so I contacted the 1-888 number on the gate code box. As I was waiting on hold for assistance, a lady walks over to my car to ask if I needed help. I thanked her and told her I was on the phone with customer service. She smiled and returned to her car but did not pull off. Customer service returned to the line and said they have to call the manager of the facility. My heart sank because again, the office was CLOSED. I decided to ask the lady for assistance and, lo and behold, it turns out it was Mrs Tioni, the MANAGER of the facility!!!! She just so happened to be there, ON HER DAY OFF, at the EXACT time of my first visit! Without hesitation, she immediately logged into her system and provided me with my gate code. I could tell she was awesome on the phone when we spoke after I rented on line, but this blew me away! Thank you soo very much Mrs Tioni for going above and beyond! I most certainly will be renting here each time I find myself in need of additional storage space. Btw it’s a very clean, modern facility too and the space is just what I need!
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April 2023 by Amanda Saxman
When we moved out of our house in July, we thought it would be for a short period of time. We picked Guardian to store our belongings because the price for the amount of storage space we needed was a good deal. The climate-controlled space was also a huge factor, as well as having access to the moving truck. We ended up storing our belongings for 9 months, going in and out almost weekly to find things or add items to our unit. We never had any issues at all. The property manager, Tiani, is the friendliest person. From day one when she was showing us available units, to the day we moved out, she was amazing. She checked on us numerous times when we moved in, answered every question that we had, and checked on our movers the day we emptied our unit, offering them bottles of water and making sure things were going smoothly. She knows people by name and makes everyone feel welcome the minute they step in the office. We highly recommend Guardian Storage and would use their facility again if we needed to.
