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September 2024 by Donna Sandstrom
Love convenience of driving up.
Hate parking and walking entire store to stand in line since the closed entrance nearest pharmacy.
Staff are very professional and personable.
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May 2024 by michelle fiedler
They do a wonderful job here, good customer service, well supplied, try their hardess and do the best that they can being that they are short-staffed. This means that the lines are insane if you don't know the less busy times. Then it does take a long time if the lines are long. It does happen. I understand it's hard to get through a drive-thru line, as well as an inside line when understaffed. So whoever is in charge of hiring and whoever has to approve more employees to be hired should get more employees for the busy stores like the monroeville Giant Eagle Pharmacy.(or if you have the employees already, scheduled them better to help with the busy times.) All in all I say Thank-you to the team for the pharmacy for everything they do that's in their power.
P.s. hire more employees for this store. Because skeleton crews are insane and not right or fair for the other employees and departments at the busy stores.
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March 2024 by teresa surratt
Lines inside and outside in drive through are extremely horrible. Feels like you’re waiting for Christmas and it’s only March
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February 2024 by Mark Shanaway
Count on spending a half hour in the drive thru line but don't count on your prescription being ready once you finally make it to the window. Most of all don't expect any help outside of a yes or no answer.
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February 2024 by Jared Lutz
Horrible customer service at this store. Manager Mike in curbside pickup did not help us at all when our pickup order was missing items. Had to drive 40 mins back to the store to pickup an item and Mike said he could not even give us $5 off our order for compensation.
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November 2023 by Ken Wees
Had to come back twice because they did not bother to check their voice mails from the doctors. I made them go check and it magically appeared.The only bright spot was a young lady named Anika who was pleasant, helpful,, friendly and smiling in spite of how busy it was.She needs a raise.If I had a business I would hire her.
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November 2023 by Janae Young
I’ve been going to this pharmacy for most of my life, BUT lately the drive-thru has been moving at a very slower pace. Sometimes it’s better to just go inside…but the lines are just as slow because there’s only one person at the cash register.
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November 2023 by James Janitor
Very Busy!! Still decent service because a lot of people work here. You will have to wait in line, unfortunately
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November 2023 by Jimmy J
Very Busy!! Still decent service because a lot of people work here. You will have to wait in line, unfortunately
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August 2023 by Greta Johnson
Excellent communication with Pharmacist & others in that department. Never had a script that was late in over 15yrs!!!
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June 2023 by Emily J.
I most often use giant eagle for their grocery pick up. I have five kids and it is very helpful to not have to walk the isles and have them shop for us and pick. It is pretty rare but occasionally I get a bad piece of produce, but it is hard for them I'm sure. I love this service and if you have never used it you should try it!
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June 2023 by Silas Fabyanic (Liongutss)
Horrible and unreliable. Do not use this pharmacy if you are a busy person or are someone with a more uncommon med. they struggle to keep my weekly dosed medication stocked and filled for me, and I’m currently 2 weeks without having it. The drive through can take any where from 45 minutes to an hour if there’s a line. I’m currently transferring my prescription out of this pharmacy and do not intend to ever use them again, nor do I recommend any one else does. The staff as individuals are pretty great, but the function as a whole is a disaster.
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May 2023 by B D
The staff there is wonderful! The 3 employees I spoke with were all helpful.
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April 2023 by Samantha Marie
The absolute worst I do my curbside orders here all the time & tonight my order just magically disappeared, it’s not in the system, it wasn’t cancelled out & I even spoke to someone on the phone before I came & they said I was good to pick it up. They said I wasn’t charged yet I have proof of the amount taken from my account. Never again to much bs for groceries so unorganized & way to much of a headache I’ll go somewhere else.
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April 2023 by Randy Kovach
This pharmacy always have medications I can't find anywhere. The wait time is a little long but I understand because they're such a busy pharmacy. Keep up the great work.
