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February 2024 by Gina Burkes
Chad and his staff are Kind, compassionate and understanding. I have been with Eagle rental since Dec of 2019 3 great years with this company they have always understood my situation and worked with me . I couldn’t ask for a better company and staff to rent from. Outstanding great staff .
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January 2024 by Tisha Manson
Luv them ?
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November 2023 by ashleigh stanczak
I’ve been renting from this company for almost a year and I feel like I’m dealing with loan sharks. I pay every month and have paid thousands of dollars for furniture that isn’t great. I let the manager know I was in the hospital and was going to be late in one payment and they proceeded to call and email me, friends, family every day. When I got out of the hospital I emailed them twice to make a payment but asked them to stop harassing me. The next day the owner entered my building illegally and came to my apartment and tried to open my door. They have a person come in after 6:30 just to call a list of people and harass them. There has been no apology or amends form them. I suggest you use a different company.
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October 2023 by Aries At Heart
Terrible communication did an application and was told a date and time no one ever called or left a message so I happened to call today to follow up something told me to a rep called me back and act like she didn’t know I was scheduled for delivery luckily I didn’t throw anything away yet . She tells me to hold and gets back on to tell Me my application was thrown away I said why? Ummm well it looks like your application didn’t meet our standards nobody even knows this place exist please BFFR I literally make decent money and can afford to rent furniture lol she said my references didn’t give a clear explanation ! Explanation of what though? This was a sign to clearly go elsewhere . The Fact no one tried to reach out to me pissed me tf off I wouldn’t even give them one star honestly
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June 2023 by Guess W.
Horrible is an understatement.Undercover side deals, Price changing,Very Unprofessional & will discuss your business, an account info with anyone whom answers the call! Refuse to give Corporate Phone number when asked!Then when trying to discuss your concerns they down play it & then try to patronize you with your rite this or that should never happenEd but becomes a repeated occurrence! As I mentioned this just has been a repeated HORRIBLE Experience For Me & trust me I never leave reviews especially bad ones, but this is & has been a very unpleasant & unacceptable repeated experience for me‼ Wow an Update while typing this I just received a call from someone from an unknown # stating they were calling in regards to my complaint, during the conversation I mentioned about trying to obtain a # for corporate & was told taking messages & someone calling back is normal /practice / business for then & basically from what I gathered their is no direct # he was calling from a Mobile # as he stated!Once again the call was pointless & @ one point my complaint was diverted back to me being behind in my payment even after explaining that I called them not to mention I supposedly prior to all this was a valued customer been dealing with them for years & have payed off a nu of accounts & I am 2 weeks behind & yes my payment is late for the record however who gives you the rite tell whom ever answer my phone after them telling you I am sick & unavailable you still discuss my entire account with them & threatening to come get my merchandise! Who gave/gives you the rite to discuss my account with anyone other thanme & then threaten to come get it! All about a mattress & laptop! Look just come get y'all stuff @ this point ain't no one got time to be dealing with THUGS & Bullies that hide by the name of Eagle Rentals.....
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April 2023 by Tim Knee
Great staff with friendly help...Good job Chad as well as the rest
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March 2023 by Rich
Got a call about a job Chad was all over the place in his chat on Indeed then stated he would call back to set up a time and never did then I had to reach out to him regarding the job I went in chatted with him still had to meet I guess the owner or the GM I left never heard anything I emailed him and he was unsure if they was even gonna move forward with me or anyone for that matter then he proceeds to get rude with me when I say I've found employment elsewhere. Very unprofessional I do NOT recommend!
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January 2022 by William Scott
Great service
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March 2021 by Renita Booker
PLEASE Take my Advice I can admit I'm wrong 30%of the time But,This Time I'm so Right I have been With Eagle For over 2 years I have bought my stereo (s) Couches out Right I'm a month away to pay off my Bedroom set And fireplace Unlike other rental services that Take your money just to double charge you oh and don't be late on your payment we all know Rent a center only Hires Bodyguards.(smh) No With Eagle You get a family a team of People that understand and will go out their way to work with you to keep you caught up .We all go through things especially now
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March 2021 by Suzanne Conley
The most awesome staff and making my daughter's Christmas fantastic last year. Great experience!
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March 2021 by Caprena Ross
Chad at Eagle is always accommodating me on my service needs or any new items that may be available to furnish my home.The entire staff is absolutely excellent!
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March 2021 by Julie Davis
They are very nice the furniture is very nice I am really pleased with all the items I've got from them
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March 2021 by tamika brower
Great service and always very friendly and helpful.
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November 2020 by Michelle Johnson
Tried to call them but the customer service experience was horrible and whomever answers the phone needs to be retrained for phone etiquette and professionalism.
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October 2020 by Ricky D.
i would never go back to eagle rental even if they are the only one around they treat you like you owe them something. they told me that i am 3 weeks behind on payments so i said you want me to pay for something that i could not use i just want to pay them off and i will never go there again
