“Had a good experience with this store, honestly. Amanda was the nicest worker and I can tell she's ACTUALLY serious about her job. Nice environment too, I could honestly stop there anytime I get crumbl!”
10AM - 6PM
627 Beaver Valley Mall #246, Monaca“Our rep was Italy. Amazing experience. She was friendly and helpful. I went in to get a cell phone case for my new iPhone. The service was so good I got a charger block, invisible glass and a watch for my 8 year old. I would suggest this store to anyone. This is what a brick and mortar store is for….amazing customer service.”
“Went to a Verizon licensed store in Washington it was an authorized retailer. Well that was a mistake. At first one associate started to help me. My internal speaker was not working. He wanted to sell me another phone. When I decided I didn’t want that. He asked if I had insurance on phone. Which I did. Then a couple came in that he was helping earlier and he passed me off to another associate who really didn’t seem like they were interested in helping me. So I decided to leave that store and head to the store in Monaca where I bought my phone and have done business there for the past 20 years. I explained to the associate what was happening with my internal speaker he pointed me to another associate who took my phone and cleaned the cover on the speaker and now it’s working great. I wish I would’ve have gotten both of their names. Stand up people with great customer service. So long story short I didn’t need to replace my phone at all. Just needed some love on the internal speaker. That is the reason why I will remain a Verizon customer.”