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December 2023 by m.e. c.
Pharmacy is over worked or understaffed which leaves the poor Customer dealing with miserable associates! Horrible Customer Service!!!!The young Man (Tech) is really miserable. I know many friends who will not pick up meds when he is working.
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November 2023 by Brissette Negron- Solari
Filed a complaint .Its the female pharmacist Kathey and lady with glasses with short hair have the nasties attitude and lets talk about violating HIPAA Laws taking about paintience there medications when paintience are there is a good thing they have cameras .But corporate district office does nothing also prescriptions are never done when they work never on time always angry but when the male pharmacist is there hes quite calm polite gets things done treats you with respect .The younger guy at the register is kind and the nice older lady with round black hair is kind if it wasnt for them this pharmacy would be trash its great people like them that have to pay for nasty The pharmacist Kathy who yell at you over the phone ive had the pleasure to sit while these to woman where working steady gossiping and standing around and you wonder why theyre never on time I wonder if they not only complain about their customers but also the people they work with or do they not realize how their attitude and taking about paintience confidential information they are late on their prescription is a crime but ive sent a complained to the reginal office maybe they wont do nothing but maybe they will at the end of the day Im not the only person in the comments saying how nasty thes woman are
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November 2023 by pamela sanchez
I've never met more rude Pharmaceutical workers. The woman is rude and the short man ALWAYS has an attitude.
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September 2023 by Völuspá (Yukon the Wanderer)
After a few months of using this pharmacy again I switched back to my old one that's even further away. While most of the staff seems nice, some of them are the most nasty, rude people I've ever encountered at a pharmacy. They also send automated calls that scripts are ready, I go there, and they're not. Great waste of time. I definitely won't be switching back here again.
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September 2023 by edward allenn
The rite aid in Minersville is horrible the pharmacist Marcin was the name refused to give my son his medication which he needs for his health. He refused to fill it argued that my sons dr was wrong and that he was reporting me and my dr. He then Refused to give me his name and continued to argue with me and then refused to give me a manager or supervisor my sons dr said he needs to be on these medications for his well being and this Marcin told me the dr was wrong and told me no and hung up. I called back and spoke to another employee who filled it no questions asked. My girlfriend went to pick up the script and Marcin argued with her telling her she’s reporting it the dr does not know what he’s doing more or less. Hoping someone from corporate office or a manager sees this and contacts me this is highly unprofessional and unreal for a pharmacist to say a dr is wrong.
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May 2023 by Tiff Kovy
This Pharmacy is awful!!!! I will gladly drive the 9 miles to the Frackville Rite Aid anymore before dealing with this place!
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March 2023 by Jennifer T
Quick check out, great products & I love the cards they have
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October 2022 by Maureen Heiner
Terrible rude pharmacy in there Pottsville store. Don't fill auto scripts on time either.
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October 2022 by Beth Engleman
PHARMACY CUSTOMERS BEWARE!!!!!!!!!!!If I could give zero stars I would...first let me say that their pharmacy associates are rude & have no compassion towards their customers...on Friday, Sept 23rd my 30 day supply of medication was sent in for refill (last refill was on August 24th).On Sunday, Sept 25th was my last dose of medication, so on Monday Morning (Sept. 26th) I called into the pharmacy to see if my script was ready & got some run around about the prescription being filled too early plus not available until mid October....WHAT!!!Then on Tuesday (Sept 27th) I called to check again on the status & see if my refill was ready & got a story that the medication hasnt arrived at the store...it's now 2 days since I've been out of my medication that is well past my 30 day refill (plus August had 31 days).So on Wednesday (Sept 28th) I'm now on day 3 without my medication so when I called again to check if it's ready the pharmacy associate was rude to me on the phone from the start which of course triggered me since I'm the one thats been getting the run around...So when I picked up my medications FINALLY on Wednesday I kept my cool, but was short with the staff...well then not even one hour later I get a text message that my prescriptions have been removed from their Automated Courtesy Refill...I was planning on not returning anyway after this experience especially since Rite Aid shows no compassion towards others, no apology for the 5 day wait on a prescription refill that supposedly was on a Automated Refill System.Rite Aid withheld my 30 day month supply on me & did not have it available to me & then made me miss 3 doses.Shame on you!!!!If you are thinking of using Rite Aid Pharmacy in Minersville (Kings Village) think twice - go to a pharmacy that atleast shows compassion towards their customers...
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October 2022 by Maureen H
Terrible rude pharmacy in there Pottsville store. Don't fill auto scripts on time either.
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September 2022 by Luann Prokop
Very pleasant and helpful store and pharmacy associates
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July 2022 by Mammy Angie
One of the best stores around. Super friendly, great deals, and best employees!
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June 2022 by Gary Klinger
All around good people and service.
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June 2022 by vicki wessner
No one ever answers the phone! It doesn't matter what time of day you call. This is the worst pharmacy I have ever dealt with.
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June 2022 by John Butler
They don't answer the phone And that is very annoying for a business they should be answering the phone I don't care how far they're behind they should still be answering the phone
