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“Christopher was very knowledgeable and extremely helpful. I wasn't able to find a resolution to the reason I'd gone in but he did everything he could to assist me!”
“I've been using this branch for a long time his kind and they have always taken care of me and treated me very well, I don't think I'd ever go anywhere else.”
“Recently I helped my Mother In Law with an issue she was having with the Bank she had been doing business with for a long time. They had been bought out by this now large Bank that made her feel like she is just a # to them. So I called my contact at Traditions on Oregon Pike Lancaster to discussed how they would handle this situation. We ended up moving her to Traditions Bank as everyone there was warm and welcoming. Great Business is about relationships.Well Done !”
“I wanted to set up an account with BB&T, and I called about 25 minutes before they closed (on the weekend), asking if I can come in and do that yet. They said I could possibly. So I got there about 10 minutes before closing. They kindly helped me set up another account. It even went a later than what they were opened for. Their customer service went above and beyond to meet my need! Thanks for the the good service and for being willing to meet that need.”
“My boyfriend recently lost his ID and this branch remembered him by name! Luckily they were able to allow him to withdrawal money from his account making it possible to buy a replacement ID.”
“WOW!! The staff in this branch are sooooo helpful and attentive. They go above and beyond to meet my needs. I would recommend this bank to anyone. Great service!!”
“We work with the amazing team at the Lancaster location for our business loans and another real estate LLC... They are ALL friendly, and I feel like they go above and beyond to make things happen for my small business. I don't just feel like a number here that is only looked at on a ledger sheet. I feel like I have friends in the industry that go above and beyond to help my business grow. ???”
“Jason Weyforth has been so helpful to be for the last 4 years. I appreciate all he has done for me. He goes out of his way to help me with any questions I may have.”
“Devon and Andre were great! Helped us get a dispute through an hour before closing and were absolutely awesome!! Totally recommend this business. Devon was exceptionally amazing and took the time to break down and explain EVERYTHING! 10/10!”
Closed
270 Good Dr, Lancaster
Banks
“I’m not sure why the reviews are so poor, I read them, and I was hesitant to go here. However, I needed to go to the bank and this was the closest one, I had no issues what so ever. I tried to get a cashiers check through the drive-thru, they kindly let me know I needed to come in. Walked in and they had already started working on my request. They made the process very smooth for me, and double and triple checked the check was made out to the right person. I had a good experience!”
“First time going to this branch today and the staff was very helpful and accommodating. I have been with M&T for a few months now and have been happy in switching back to using a real bank that you can go into to get assistance, instead of the online only banks that are advertised that don’t even have decent agents to talk to when you call. I would recommend this branch and the bank to anyone looking for a real bank and friendly service!”
“12/22/23 Update…Customer service was able to help me in navigating what was originally a difficult hurdle in setting up a loan which I improved my review from this.As a side note, additional processing following approval of loan is taking much longer than I anticipated. For me, this involved connecting my external bank account from another financial institution electronically to my Belco account using the app, then transferring the desired amount to my bank account. I don’t want to commit to a time this is taking me because of multiple factors. First, I never yet received the transfer and I’m also in doing this right before the holidays. Additionally, processing times may vary depending on whichever “other”financial institution you may be working with. Bottom line, don’t expect to be able to utilize the funds immediately following loan approval.”
“we are members of Sun Federal Credit Union and have recently relocated to Lebanon area. As Lanco FCU participates as co-op shared network we were very happy to find this place. Not only for account access but surprisingly they have one of the rare coin counters that does not charge a fee for member useage. I will use wrappers before I will pay a fee in using a coin counting machine. Thank you Lanco Federal Credit Union.”
“This place has really stepped it up in recent years. The desk staff is always super nice and helpful, and they even remember my name which I always appreciate. The agents and exec staff are also very kind and helpful.It’s unfortunate that all the old reviews are stuck on here, because they have really improved in the last couple years (especially after the transition from BBT to Truist). Love this bank”
“Pretty decent... They move people around a lot, and they're always pushing some kind of financial "product" and the last time I called they gave me incorrect information which I was able to get corrected via another branch...”
“We have been very happy with all of our dealing with members 1st. We have used them for every financial need from personal to business and everything in between. They have an amazing team of people across the board!!”
“Banked here for many years. Staff is always friendly. We're in the process of switching banks because the two locations near us have closed and hardly ever go near the next closest branch which is about 25 minutes away.”
“I needed bank statements and print outs for a family member for medical insurance reasons. I never expected to be met with so much professionalism and compassion. I left this bank not once but twice with everything I needed. I cannot tell you how grateful I am for the care that was taken and for the time that was put into making sure this matter was taken care of. Bailey M. you are a God send. Please continue the amazing customer service, I will never forget the feeling of leaving the bank so grateful for someone’s time and care. You really went above and beyond. Thanks again!”
“Teresa was extremely helpful with a stressful situation she helped get it set straight and did it in a very timely fashion. Made us feel proud to bank with pnc! Thank you again Teresa!!!! A+++++++++”
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“Shavone is a wonderful human and an asset to your banking establishment. Easy to talk to and stays on task. She sold me on your lending services and I will surely be in contact for something more concrete soon.”