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October 2024 by David lord
Spent one night there on a driving trip to R.I. Rooms appeared okay at first, but after a while we noticed the bedspread had dirty footprints on top of one of the beds. After taking a shower, the bottoms of our feet quickly turned dark colored from the "ick" covering the carpets. When was the last time the carpet was shampooed? We had to clean our feet prior to getting in bed for the night. The wipes were dark colored afterwards. We left extra early the next morning to continue our trip. I would never stay here again.
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October 2024 by Kristin Mokarry
It's a great hotel and very convenient right off of the interstate!
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October 2024 by Sharon Bowen
Room was nice, alot of sounds during the night, couldn't sleep, good water pressure in the shower
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October 2024 by Gregor Kremer
The hotel is ok..
The rooms could be a little larger.
When we were pouring, a woman in the lobby was very unfriendly. She didn't respond to the guests' wishes.
Conclusion.. Hotel ok..
Friendliness in the lobby is 0
We probably won't come here again...
It's a shame ☹️
Rooms: Clean but small
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October 2024 by Mark Young
Hotel provided an awesome stay. Rooms were clean. Check in ways easy. I didn't know area well but staff was helpful in pointing me in directions I needed to go. Kitchen staff Breakfast was always fresh and plentiful. Housekeeping and maintenance are top notch. I am coming back next week and already have my room booked at this place. Thanks for the hospitality.
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September 2024 by Brandon !
Stopped in here driving across country a few years ago. Very kind front desk person, extremely clean building and room, and was even able to get a decent deal. Convenient location.
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September 2024 by Christine Wright
We have nothing but amazing things to say about this place. Our family of four was struggling during out trip to Ohio from poughkeepsie NY and decided to get a hotel for the night. We were met with open arms and kindness from Kelly at the front desk. She was so helpful and even let our kids choose the room they wanted. The hotel itself was extremely clean and inviting. Free fresh cookies, hot chocolate and coffee in the lobby, a beautiful view of the mountains, a pool for the kids to swim in and a delicious complimentary breakfast in the morning. To top it off little grab bags at check out with water, bagels and fresh fruit to take on the way out for the long car ride. If we ever decide to take this trip again we will definitely stay here every time. Thank you to the staff for an amazing and comfortable stay during a stressful time.
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August 2024 by kent peters
3 star overall due to lobby , halls and bfast area not air conditioned. Staff said it was normal to not have ac in those areas. Started to sweat during bfast. Very uncomfortable
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August 2024 by Pete H
A little pricey, but Summer time always jacks up prices.
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August 2024 by Bryanna Rezendes
DO NOT STAY HERE!!! DO NOT BOOK A RESERVATION HERE!!!
Never in my life, have I made hotel reservations prior to a trip only to get to the hotel to not actually be able to get into a room.
We were stopping here on a long road trip. After driving 6 1/2 hours we arrived at the hotel at 12:30am. We were exhausted. The woman working the front desk was quite possibly the least professional person in the entire world. Calling the GM in front of other guests talking about how other employees are out with “doctor’s notes.” Looked at everyone standing in the lobby and said “I don’t know what you want me to do.” And then she ran in the back for over 30 minutes.
The excuse, their “internet” was down. Although WiFi was working, so go figure.
Called HiltonHonors customer service. The man I spoke absolutely saved our night by booking us a room at the Hilton Garden Inn in State College, 20 minutes away. He tried calling the hotel to speak to the woman at the front desk but of course she had taken off. I have never ever ever had such terrible customer service at a hotel.
None one here should be in the hospitality business.
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July 2024 by John
Clean And Comfy! (I Got Cinnabon for Breakfast Because Cinnabon was inside Of Pilot Across The Street
Rooms: They Where Clean
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July 2024 by Daniel Nigra
As a member of the Hilton family this place is trash. Air conditioning in the common areas and lobby wasn’t on. Hot as hell. Television was not able to connect external device or laptop. Who the heck wants to watch regular tv when traveling in hotel? Rooms were ok I guess.
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July 2024 by Tammy Carritte
Awesome!
Rooms: My room was perfect! Plenty of space and breakfast was PERFECT
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July 2024 by Raul Jimenez
Great experience at this place
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July 2024 by Donald Osterhaut
A very nice facility but slightly toward the expensive range for a small town.
