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August 2023 by William McKnight
Nice people and friendly service.
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September 2022 by Don Karl
Always polite and helpful for all your banking needs.
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March 2022 by TC CRAWFORD
The customer service at this bank is outstanding. I feel welcome when I am inside the branch and the drive-through is quick and efficient. Most importantly, they take care of all of my banking needs in a timely and professional manner.
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October 2021 by Rach Collins
Everytime I come in I feel unwelcomed. I am not a frequent banker. I am uneducated about some things. They almost laugh at me when I come in. I keep meaning to switch banks but I literally don't even want to go inside anymore.
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February 2021 by Rebecca Englehardt
The NBT Milford Location is the best banking Branch I could ever reccommend!Ever since I was young,My parents have been banking with them specifically. It only made sense, that I too, follow suite. And let me proudly say, not a day goes by where I regret my choice in making them my primary and only bank.This establishment is beyond words. I owe it to the phenominal Staff/tellers for their unwavering support and consistent assistance. The Staff is not only personable and kind but profoundly professional. They truly take pride in their work and ensuring that your needs are met. I am truly grateful to have a place of business I can place my trust in.With that being said,5 stars is not enough and I encourage their business to the fullest.
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June 2020 by Leslie K.
This bank is shady don't do business with them!!! I've had to report them to the better business bureau. I have a personal loan with them and when I tried to pay it off the stated it's my fault that the account information I gave them was incorrect when in fact it's their phone lines that skip while talking. They continue to charge me interest on my loan while they "looked into it". They also messed up my credit while they were supposedly looking at the issue. They did NOT call back when they stated they would which caused the payment to be "late" which accumulated more interest even though I tried to handle this situation long before payment was even due. They refuse to allow customers to speak to a manager and their customer service representatives shouts at you and will try to talk over you. I am warning everyone not to do business with this company.
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May 2020 by A D B
I love this bank and the people who work hereIt’s always a quick and easy process getting anything you need doneThe staff is so kind and great with customers, as well as each otherI’m young and have lots of questions, I’m still learning and they’re always patient and help break things down for me!
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October 2019 by Andrew S.
This is the worst bank in pike county. Mobile banking is a joke. My mobile banking account gets suspended or no reason all the time. I am then forced to play phone tag to have my account enabled. Find a real bank.
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September 2019 by Ari Brigette
I love this bank and the people who work here
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September 2019 by Ari
I love this bank and the people who work here
It’s always a quick and easy process getting anything you need done
The staff is so kind and great with customers, as well as each other
I’m young and have lots of questions, I’m still learning and they’re always patient and help break things down for me!
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June 2018 by Matt T
Verry quick and friendly staff.
