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December 2023 by Shahrzad Dabiri
They are not honest people at this place. Not good service. Held my package for two days in that place and opened it. Unprofessional conduct!!!! Never send to them again.
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October 2023 by Stuart Kelly
I've had 2 pkgs disappear at this location. They probably steal the packages and resell them. Somebody knows what's going on at this location. They're known for losing Taschen books. It's no coincidence that I'm not the only customer leaving a review like this. The Attorney General DEFINITELY needs to investigate the receiving department.
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October 2023 by Lou Farese
Package lost at this location. Judging by other comments, likely theft. Poor job UPS. They say an investigation will be opened, then simply close it with a claim. Lack of caring for people's packages.
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September 2023 by Vikrant Gulati
Package arrived at middletown, PA UPS location 24 hours after shipping, no update after 24 hours at this location, contact UPS, they tell me to file a claim, it's now been almost a week with no updates about my 1000$ package, there's definitely something going on at this location UPS needs to investigate. EDIT : update my claim has now dissapeared from myups profile with no contact from UPS at all, unbelievably bad service
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July 2023 by ツBlaise
Always screws up and delays my packages by 2 or more days
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July 2023 by Trinity Alexander
Thieves or just plane negligence. Either way, never again.
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May 2023 by Edward Amador
I can't even convey my frustrations with this location. My shipment was delayed here. Its been 31 hours since the last update has changed! What is the problem? First it said something about my package wasn't put on the trailer in time. Then it said something about my package missed a plane. Well that update about the plane vanished. Now we're back to the trailer.. so UPS WHAT IS THE STATUS??... jeezVery disappointed.
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May 2023 by Harren Roemer
Thieves. Tracked as prepared for delivery when package has to goes to st clair first. Liars too. I'm moving to get off that route.State police is looking into it. So many complaints and claims.Long running theft ring.
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May 2023 by J J
Ups ground is always loosing or delivering my packages. I have no idea where they end up but it's not at the address on the label. Yfs
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April 2023 by Jabjib Technology 2
closed half the week and wont even deliver anything that they have for days on end untill its a week past delivery date
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March 2023 by Joe Verduzzco
No information about my package in 7 days!, every single time I try to track it online it just say “on the way, dalay” but it’s been like that for a straight week. The reason is “we were unable to dispatch the trailer on time” been like that for a whole week, plus they don’t provide any phone number so we call and find out what’s going on. ??
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December 2022 by Kat Shadle
I had a package that was shipped to this location but they are never opened and it shows it arrived on 11/9 and then it got lost. Nothing since, it didnt leave the facility, it says its delayed with no estimated date for delivery. How can you run a business if you are never opened? How about you folks do your job, earn your pay check and deliver the package?!
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September 2022 by nurbek turaev
Good place loading fast
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April 2022 by Justin Smith
Are not an equal opportunity employment company
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March 2022 by Donna Dodson
Had an appointment with UPS for biometric update with fingerprint, ID info, etc.
