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October 2024 by Stewart Ireland
Absolutely the worst customer service ever!!! Lots of blaming the insurance company when the issue is truely with the pharmacy staff. The last 2 times i went to pic up scripts they didn't have it , or didn't have it ready....one time they admitted that their own staff entered the wrong info or dates which delayed my script by 7 days. It's BP meds.....maybe not as important as other meds for other people but not up to the pharmacist to determine that!
Yo pharmacy just a gentle reminder...you are in the business of caring for your neighbors health......what happened to the caring part?
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October 2024 by Geneva Marks
Every time I go to this pharmacy they are rude, all of them.
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July 2024 by Rafael Rodriguez
I am taking my business elsewhere. The employees at this pharmacy are rude and treat you like second class. Shameful.
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May 2024 by Linda Frey
I must say, the customer service at Giant Pharmacy is exceptional! Their fast and accurate service is a testament to their professionalism. As a customer, I am extremely satisfied and happy to be associated with them.
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December 2023 by JayB
Sierra (I believe is her name) is awesome! She knows her stuff and remembers her customers. I’ve been going there for two years now and when she’s working I know there won’t be any problems! Keep up the awesome work Sierra, I know you know my name by face, keep it up!!!
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December 2023 by Jim Crowley
Great service. Great prices.
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October 2023 by Ashlea Townsley
Never had an issue here. Had to call in a refill for a medication for the first time in my life and the pharmacist was very helpful.
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October 2023 by Douglas W.
This has been an awesome Giant to do my weekly grocery shopping. I literally have no problems with the store or its employees. I do my regular grocery shopping here. I even know several of the employees by name and they ask me where I've been if I don't come at my usual time! :-) It is always well maintained in terms of being clean. The shelves are always stocked (except during Covid time when there were shortages... just like everywhere else!). I find the employees to be helpful.The decor of the signs and ceiling in the produce area has a bit of a darker theme, but I actually like it now. Despite the color of the ceiling and signs being of a bit of dark motif, everything is still extremely well lit in that area.I really have no complaints about the store. Obviously, the people who have given this store a "1 star-rating" are mad about something that happened to them on a specific visit. Aside from those people's gripes, this is a much better-than-average Giant (in terms of being bigger, well-stocked, helpful employees, seems to be managed well). And it is a far better-than-average when compared to other grocery store chains in the area.The organic aisle is quite good also. I do a good bit of shopping there each time.They did raise prices after Covid finished, which I didn't like. I assume this was true at every store in the area and not a Giant-specific thing.They could use a better parking lot exit system when trying to pull a car out of the parking lot onto Devonshire Road. If they can fix that, then they get an Extra Star!!!!!!
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July 2022 by Gail Troupe
Started off good, then I don't know what happened some people that work there are great others are distracted and talking amongst their selves, I'm being told one thing one-day and another the next, this is the first and I hope the last .
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June 2022 by Harrison P.
I was there doing so shopping and decided to get some Chinese take out from the area inside the store . Big mistake it was the worst food I have ever had I am not even sure if it was chicken If it wasn't that it was the end of a long day and I was to tired to return to the store I would have returned it to the store and asked for a refund. NEVER again will I buy Chinese food from them and I would recommend that no matter how hungry you are don't try it . The food was gross and was a waste of money.
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July 2021 by Ann Kreitzer
Wonderful pharmacy staff!
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April 2021 by Cristina R.
This Giant is always picked through and nothing left. They never replenish the isles. The parking lot is always packed. I mean they don't even carry Bushes Baked Beans other than the baked beans. I like black beans, pinto beans, and white northern beans too! And I know Bushes carry them. The people that work there are so sweet that's the only Reason why I'm giving it a star at all. Very nice customer service but this store is an actual drought. Go to the location on Linglestown rd. They are more organized and actually have stuff in stock.
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October 2020 by Michelle C.
Why on earth did Giant decide to move back to this location. Right off the start getting a grocery cart turns into a wrestling match. Who planned this dead end space? It s dark and dingy, isles are narrow, product set up is not convenient, limited product size and availability. Check out is a total nightmare with lines backed up into the isles. Outside, parking is tight and limited. Access to street is risky with a short line of vision to on coming traffic. Traffic backs up into parking area creating more frustration. I DO NOT like this new location and will be taking my business some place else until the startup issues get resolved.
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October 2020 by Ann Rigby
Wonderful pharmacy staff!
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September 2020 by Dave Sweeney
Wont shop there no more.. first off their new covid 19 rules suck..whomever thought of that system is a genius...took 25 minutes just at deli for 2 items at their new no seeing a single person which I had no idea that you had to use a kiosk stood there 10 minutes until a customer told me you have to use kiosk only. And even after that ordeal they gave me a wrong item. Grr. Of course didn't realize that till I got home. Also they are out of some basic products and I fully understand in these times but regular basic foods ...really. and prices are average but higher then other stores.
