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May 2024 by Dakota K.
Absolutely fantastic care. My grandmother had a rehab stay and the entire team there is incredible. Great nursing team, rehab, as well as the entire office and management. She loved the food and of course she enjoyed all the activities that she joined in. Definitely would recommend for anyone seeking care for their loved ones.
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February 2024 by Jennifer Kowaleski
Horrible I wouldn't send a dog there only people that were amazing was karen Alley and Jonatia the 2nd floor head nurse needs bedside manners went in there today no water in cup she half out of her bed
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February 2024 by Jennifer K.
Horrible experience for my aunt never was told she had the flu until I opened her meds bag to come home to went to visit her no water was on her table but they were the first to come at me about her behavior well I'm sorry she had the flu as soon as she got out of there she was sent back to the hospital for dehydration and she is traumatized from there I have to calm her down every nite now saying she is never going back to that rehab
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January 2024 by Jennifer Kowaleski
horrible experience my aunt was there for a week she hated there the staff said she was screaming at them the whole time I can see why !!! I wouldn't send my dog there place was filthy and smelled even left my ice tea bottle for 2 days there still left there my aunt sitting half off her bed no water in her cup should I go on
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January 2024 by Lavinia Raven
Very pleasant environment great workers
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January 2024 by Bre Amanda
I'm staying neutral because aside from this experience, I haven't psychically been to this facility. I do however have an issue with the fact that when I called today to check in on my grandmother after I was transferred three times, even having one woman tell me she didn't know how to tell me, they put me on hold for 10 minutes and when someone came back on they just hung up.. I live 9 hours away, can't just drive there and am trying to check on my grandmother.
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October 2023 by Jackie Seaman
I Visit an ol friend and neighbor on the 3rd floor on Sept.22, it is now Oct.25th..and I been sick ever since that day..like demon germs attacked me on that half-hour visit..be very careful going there ..I wore a mask..not whole time...but no one warned me of anything..the lady just let me go visit the lady I went to see...other then that everyone seem nice...but never going in there again .the place is a germ fest!!
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September 2023 by Crystal Hicks
Being a Nurse in the Geriatric field of over 20yrs, I’ve observed several Geriatric Facilities. Upon entering the Main Lobby, it was Extremely Nice, but so are Every Other Facility…90% of the time once You get off the elevator to the patient rooms, it turns into a Nightmare! It was beyond Refreshing that this was the Complete and Total Opposite @ Sterling! The Staff was very relaxed and kind, which is a such a rarity now. I’ve learned that the best indicator of how a facility truly is would be the Residents. Stevie Wonder could see how Well Cared for The Residents are at Sterling! The interaction between Staff and the Residents was Warm..Real..Like Family..Like it Should Be. Unfortunately, this Type of Facility is a Dying Breed, but it felt good to be in an environment where it was Obvious the # 1 Concern wasn’t MONEY, in was THE RESIDENTS❤️
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December 2022 by blue waters
I think they'd rather see you dead. They say address a serious problem and find out nothing is done. They pass the buck and really don't care. My advice, find another facility.So disgusted.
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November 2022 by Paul Evak
My Dad passed peacefully at Sterling in the comfort and warmth of the 3rd floor staff. I could feel the caring and see the effort the entire staff working not only with my Dad but all the residents on this floor. The administration and nursing staff are the finest people in helping my Dad and family through this part of our lives. I highly recommend the Sterling Center.
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November 2022 by Richard House
I have been to Sterling several times for physical rehab.I was able to spend quality time with both OT and PT therapist. They were professional, challenging, compassionate, warm and friendly. I can this for the other staff as well. I highly recommend Sterling for rehab.Richard House
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November 2022 by Alma Randall
Friendly and caring staff. Facility is very clean and odor - free. Very pleasant environment, very homey. Rehab is great!
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November 2022 by DISTANCE
DO NOT WORK HERE TERRIBLE MANAGEMENT & HR
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November 2021 by brandie m
I worked at Sterling for almost a year. I must say that I really enjoyed all of the staff, residents and families. I felt that the staff really care about the residents and treated them like family.
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November 2021 by Beverly Billings
Just want to amend my comments on Sterling Health Care & Rehab Center for updating me on all of my possible problems - they have reached out to me and I am pleased to say that all of the obstacles that I seemed to have been unable to get resolved were resolved exactly with in a few hours of my posting my concerns. Sterling has far exceeded these obstacles and I congratulate on the expediting these obstacles - Great Job for all involved and you know who you are - Thanks again.
