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April 2022 by Cameron P.
The worst BMW dealership I've have ever been to. A few months ago I had my rain gel sensor leaking on my M4. I called and made an appointment. When I took my car in I sensed a lot of confusion. I explained I had my windshield replaced a few months prior and that was probably the cause. One of the advisors came out to look at it and said keep wiping it and eventually it will stop and because it was extra glue dripping down. I took his word for it and it is still dripping down. His name was Adam. The second time I had to deal with them I got a nail in my tire and I have the roadside warranty for a year. I called to make an appointment and wasn't in their system. That meant when I had the rain gel sensor problem they didn't even put me in the system, so I didn't have an appointment. That's why the told me to just wipe it. They told me over the phone they could probably just patch it. I used to live in North Carolina and Florida and have gotten many flat tires in the past and every BMW dealership said NEVER to patch a track tire. He said bring it in and we will look at it and go from there. When arriving, Tim was very rude and right off that bat told me it would be $40 to patch the tire which is ridiculous. I explained I had the roadside warranty and wanted the tire to be replaced. He then came back to me a few minutes later and said he can't get that tire because it is on back order. He stated he would look around and try to find one and give me a call on Monday, he never called. The same day I called another BMW dealership to see if I would get the same story. The other dealership said they could have it to their shop in 3-5 business days. Unfortunately other dealerships are pretty far away from me, so I had to take it to Sun. After this I will not be going back and will be contacting BMW for both horrible experiences.
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March 2022 by Jam S.
Great experience with Dennis at Sun Motor Cars! Honest, transparent, and genuine. Made the car-buying experience a pleasure! I would definitely return!
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December 2021 by Deb Norris
Scott Holl is great to work with and makes the buying process so easy. Very professional and such a wonderful personality. Our second BMW with him. Merry Christmas Scott and a very happy new Year. Thank You
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October 2021 by Joey Myers
Kyle was great to work with! He found me the exact car I was looking for. He has had great communication throughout the entire process, which made everything very simple. 10/10
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October 2021 by Sharon Restrepo
Great service and friendly sales and service agents. Love my BMW X5 Diesel!
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September 2021 by Donna O Hill
Great working on our lease of an X3 with Scott Holl. He is very helpful and knowledgeable!
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July 2021 by Rodney R.
The repair shop had my car for 10 days when I took it in for a repair of a squeaking noise from the front driver side. They replaced a bunch of parts and "didn't have any loaner cars" 3 days and $2,900 later the squeaking continues. I call and they are booked 2 weeks out and let me know they still will not have any loaner cars. I would not recommend. The service guys are nice but they do not get to the underlying problem or do anything to convenience you.
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July 2021 by Walt S.
This was my first car purchase from Sun Motors BMW. Throughout the process I worked with Dennis Fisher. Dennis was great to work with. He has a no pressure approach and took the time to answer all my questions. As this was also my first BMW, he made sure I understoodd all the packages and features that were available. I chose an M235i after test driving several vehicles. As my preference was for certain colors and options, he did a dealer search and was able to promptly locate a vehicle that met my expectations. The purchase process was also very smooth. There was no haggling, as I was given their best price, along with all the current applicable incentives from BMW. After the sale, Dennis made sure I was given instruction on the car features. I highly recommend Dennis if you are shopping for a BMW.
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March 2021 by Don Mitchell
Love the Benzo
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December 2020 by Neil S.
Professional and efficient. Had my car delivered (never a charge) which made it extremely easy with my busy schedule.
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November 2020 by Michelle P.
Our first experience here and it was a very positive one -- especially considering the limitations due to Covid restrictions. Kyle was very helpful throughout the process without applying pressure; we had the time and opportunity to really make the best choice for us. The rest of the team was equally professional. I'm also pleased to say that tech support has been readily available during the weeks that I got acquainted with the new vehicle. Thanks to all involved!
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October 2020 by David G.
A few months ago, I bought my second BMW from Dennis Fisher at Sun BMW. The reason we went back to Sun for our new car is stellar customer service. Their attentive care--from sale through service--is 5 star all the way. If you're in the market for a new or used BMW, ask for Dennis Fisher!
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October 2020 by Malini A.
Dealing with them has been a good experience. Dave Halford was very informative and helpful throughout the process of purchase of our car. Sales and service has always been excellent here.
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April 2020 by Mayumi Brady
Ed was super nice! Treat all of us with respect. Not all their customers rich included myself but he treats me as same as everyone else. so thank you.
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January 2020 by Adam Barner
It was time for a new car this past fall and although I live in the Philly area, Sun Motors BMW earned by business. Dennis was great to work with, extremely knowledge of the products and helped me find the right car without any pressure. I highly recommend checking them out!
