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November 2023 by Waylon Williford
This dealership had the vehicle we were looking for. I was able to get a fair price for my Audi R8 and get into a newer R8. Josh was our sales representative and he did not disappoint. He made the process and transition from vehicle to vehicle effortless. Josh was so kind and courteous. It was like we had known each other for years when we had only just met. If you are looking for an awesome vehicle purchase experience, look no further than Josh at this dealership. I would like to say thank you to everyone that also made our experience come together.
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November 2023 by Frank Mirabile
Great service staff. Got me in got me out.When you own an Audi, you need that one go to location for dependable service. Top notch service center with honest service techs. Audi price, but Audi quality.
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November 2023 by Larry Lyons
I came in and wanted to look at some suvs for my mom so she could get a good idea of what she wanted. I was greated and things were going smooth I was being shown cars, but once I asked about the Etron electric cars. The associate unlocked the car and said he would greet a customers and come back, I said ok and continued to look at the car but I had questions. I waited and seen the associate going into the building with the other customers and there was nothing said to me. At first thought I was going to just leave because I felt it was very rude and bad customer service, but I was very interested in the Q4 Etron. So I went inside and waited. Multiple associates walked past me and just looked at me. I then went to the front desk where the associate had looked at me multiple times just waiting. I then let the associate there know what happened and what car I wanted to look at. He apologized and got the keys for the car and was attentive and answered some of my questions. Then I’m thinking it was a manager came up to the associate and said he needed him to get a loner vehicle for a person because there car wasn’t working. The associate then told me that he would leave the car unlocked and I can sit in it while he gets the car. I then got frustrated because this is the second associate that has left me to do something else for another customer. I handed the keys back to the associate and said you all have a lot going on and I’m good and left. I was very disappointed as I was very interested in the vehicle, but I will not spend money where I am clear not wanted.
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October 2023 by David Messinger
Untrustworthy dealership with deceptive practices and service department is below par which left me very dissatisfied. Had my car in for service 3 times and each time I left the car had a new problem. They also embellished issues they said would not allow a passing PA inspection so I took it to a trustworthy place where it passed fine. I will not be going back there and will recommend everyone I know to avoid this dealership.
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October 2023 by Bert Wendeln
Sun Audi has an incredible team, from the sales professionals (Ian Abendschoen) to the service team, to the management. They care about the customer experience every step of the way and we could not be happier with the dealership.
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September 2023 by Grant March
My wife's Red A3 Prestige was recently totaled. In our quest to find its replacement, we located two comparably featured S3's in the whole NE. One was a white alternative (second color choice) that was at port on its way to Audi Mechanicsburg. Colin was the sales rep that took the call. He was fantastic. Open, honest and professional. He located the car at port, kept me informed, worked on getting the deal squared away fairly. He clearly wanted my business and pursued it in a way that felt like he was on my team. In the end, the White S3 was not the chosen car, but Colin and Audi Mechanicsburg was fantastic through the whole process.
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August 2023 by Kevin Riley
The sales team and finance team have been nothing but great with the 4+ vehicles I have purchased from here. However in the last year or so the service department has been nothing but issues to deal with. Almost every appointment I make has them keeping the vehicle for at least 2 days. I understand supply chain issues, staffing issues, and I have had times where they have had to order parts so I understand those delays. However on August 7th I made an appointment to buy 4 tires from them to be mounted, balanced, installed, and a wheel alignment done with a loaner vehicle for August 21st. When I dropped the vehicle off at 7:30 AM they asked if I needed it by a certain time and I said 5 PM was fine. To my surprise I get a text update at 12:30 saying the tires would be there sometime after lunch and they would start on them but wouldn't be finished until "sometime" the next morning. I understand not stocking every possible tire size for every vehicle they may see but I would have thought you would plan ahead a little bit and have them there for the morning of the appointment. They know the vehicle since I bought it from them, I confirmed tire size when I made the appointment and what tires I wanted. This now means that I have to again take time away from work to go pick up the vehicle when it's eventually done a day after it should have been. I appreciate that they have loaner vehicles and the sales team but the service department has been a real disappointment as of late.
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August 2023 by kobeshi24
Austin and the rest of the Mechanicsburg staff rock. Everyone is friendly and very professional. Trading in a vehicle is extremely smooth and fast. All the stock and loaner vehicles are always super clean. Highly recommended for your next purchase!
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June 2023 by Walt S
Always overpriced service, but I kind of figured it was worth it for the valet service and good customer care. I guess those days are gone.Upon opting in to an early state inspection while I had it in for service, they found one of the tires was at state minimum (not below) for passing inspection, but when I decided to price around at other Audi dealers for replacement tires and alignment, they retaliated by failing the inspection and refusing to complete the valet car return.
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June 2023 by daniel s
Amazing dealership. I called up within 1 hour of a car being posted. The sales rep, Josh McNulty let me know others were interested in the RS 3 and suggested I put a deposit down on the car. I went ahead & put a deposit down. Went to the dealer the next day to see the vehicle and drive it. Car was IMMACULATE.Ended up buying the car and Josh made the process so easy and low-stress. Really made me not hate going to a dealership after being rubbed the wrong way by other dealers by me. 1000% recommend to this dealer to anyone, especially salesman Josh McNulty.Held their end of the deal on EVERYTHING they promised.
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May 2023 by Ali Ahmad
Audi sun motors is like a family to me, when we got are q5 from them like 7 years ago at the old Audi Mechanicsburg.Alem been always nice to me and treat me like a family and I’m really appreciate what he had done to me Thank you Audi sun motors for letting me come and giving me all the keys and letting me starting up them!
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April 2023 by Mark Schlachter
The easiest car buying experience…in the world.Ordered my S5 last August with Ian at Audi Mechanicsburg. My bespoke order was through Audi exclusive, a program where you choose your paint and interior colors for a premium that would make a mere mortal cry.Throughout the process I was kept up to date weekly, and as it came closer to delivery, I was notified daily.If you don’t buy from Ian and the team at Audi Mechanicsburg, you’re missing out on a proper, customer-oriented, brand centric experience that is unrivaled in the region.
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March 2023 by Ian Morris
We bought our first Audi from this dealership and it is a terrific experience. Ian in sales is patient and fielded numerous questions from me during the purchase process. Derek in service was helpful when an unexpected issue cropped up. Most importantly, the dealership stands behind the product they sell. I look forward to doing business with this dealership in the future.
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February 2023 by Julie Chatterjee
Not happy with this place. My car makes a weird screeching noise when I apply brakes. Every time I complain to Audi they come back saying they were not able to hear any noisesI gave it for the 1 year maintenance and they did not bother cleaning the car or vacuuming it for me.Very disappointed. Expected better service than I got
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February 2023 by Danielle Holland
If you want to shop and talk Audi, go see Ian at the Mechanicsburg location. Professional, prompt, easy to access with questions, seamless purchase process. Will return again for future vehicles and 100% recommend without hesitation!
