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February 2024 by Brittany Wagner
I was in tonight to purchase paint for my contractor that is remodeling my bathroom. I handed the guy working a list of what I needed not knowing anything about anything on the list and he helped me pick out what products to get and then carried it all to my car. He was so friendly and helpful. Outstanding customer service.
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February 2024 by David Henderson
Not sure the name of the gentleman that helped me on Saturday at 4:30pm (mind...this is 30 minutes before closing). But a couple of notes here. Pay that guy more. Give him some time off. Promote him. Send him to Sherwin Williams corporate as an example of what is right. I came in the store with my two kiddos. This guy awesome. Very helpful. He even helped bring the three cans of paint out to the car and held the door for me because he could see my hands were full. Uncommonly good professionalism. Very nice guy! Thank you for setting the standard.
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May 2023 by Pat Reeser
A store that offers not only a good quality of paint but excellent customer service before and after the sale. Be sure to sign up for Paint Perks - you will enjoy the sales and savings!
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March 2022 by Kris Mengle
Younger gentleman was super helpful (name?) - gave some great color advice!
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July 2021 by Maranatha Investment Group
Great service and prices. What more could you ask?
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March 2021 by W. Grant Tankersley
This place has the BEST customer service.Everything the do is about getting the Customer the right product, every time. Jeff and Troy are the best.
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March 2021 by sheila hench
Wonderful customer service. All the items I needed. Thank you
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March 2021 by diver dad
They had what I was looking for and the staff person that assisted me was very helpful.
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March 2021 by Newcumpas1
You need paint and knowledge, they have it all.
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February 2021 by Tara M.
We had a great experience at this store. Jeffery was very helpful and knowledgeable. We left feeling confident in our paint choices and will definitely return for any future paint needs!
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February 2021 by Chris Lamason
Awesome as ever. Always talk though your concerns or paint problems they have many years of experience to help.
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July 2020 by Michelle Spiegel
Zack is very unfriendly and just plain rude. It is painfully obvious that he hates his job and helping customers. This is not an inexpensive paint store and yet the level of service and knowledge at this location is what you expect to receive at a big box hardware store. Correction, I have actually received better service at HD and Lowe’s.When asked what undertones were added to a Greek White paint sample he would not answer and just stated it’s white. How had is it to look up that is a white with pink undertones or yellow undertones, etc.He also doesn’t seem to understand that when a customer walks into the store you greet them and maybe even offer assistance. The customer shouldn’t feel as if they are bothering you and forcing you to assist them. I will be sure to tell everyone I know to avoid this location and as one other person stated I may even start purchasing paint at True Value. Just can’t believe this person is a store manager.
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June 2020 by Cynthia Heasley
Staff are knowledgeable and friendly. The store is well organized and has plenty of tools in stock. Always a good experience buying paint here.
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April 2020 by Norm Karlock
Incredibly disappointed in your Mechanicsburg, PA location. Absolutely rude and horrible service. having difficult time reaching district leadership. I realize these are tough times, but ignorant service and disrespectful demeanor should not be ignored. Looking to speak to someone in corporate.
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December 2019 by Wanda Nell
Great customer service !
