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March 2024 by Joe P
Dylan and Isaac are the best. I was completely impressed with their professionalism and customer service. I highly recommend this business.
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March 2024 by Scott Williams
Worst experience ever, was supposed to get an inspection as well. I was told SORRY, no technician today. The price of the tire was different than on their website, I was told SORRY, that price is what the price is with the free tire figured in. I asked them to put the best used tire on the empty rim, I was told SORRY, the tread wasn’t good enough. Yes, this was very SORRY service. But at least they did get the new tires on the rims and car. That is solely why they get two stars.
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February 2024 by Daniel Toth
Good service but VERY high mark up on the parts. My insurance payment only covered 2/3 of what Pep Boys charged me for parts.
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February 2024 by Me
Scheduled to get oil change and brake pad check on front . Dropped off at 330 went in at 6 pm to see how things were going and vehicle was never done . To start off the day we stopped in to make appointment the guy could give 2 cents for us being there I should have knew at that point just stay away
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February 2024 by Shawn Stauffer
Went it for a flat Was told my side wall was blown out and I need a new tire, went back and the tire was never taken off the car, sidewall ended up being fine then they could not patch it bc the screw was to close to the sidewall in was 3.2 inches away I took it across the street and it was patched in 20min, I have years of mechanical knowledge and would avoid this place at all cost , “colt” was the kid that knew absolutely nothing about vehicles. Just wants to sell tires
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February 2024 by Floyd R.
If I could give zero stars I would. Under staffed, rude to my wife, 2 days, 3 hours of waiting, and still didn't get my tires changed.
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February 2024 by Mark Warnick
Pep Boys is just a mess and has went downhill to point where they should do their remaining customers a favor and go out of business. The store employees try but the stores are a mess, under staffed, and using a computer system that is 30 years old. Pep Boys was once a great place now its management is just trying to milk the last penny out of a failing business. Don’t go there.
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February 2024 by Red Baron
Maria and the team at Pep Boys are the best! They go above and beyond to provide best in class service.
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February 2024 by William Davis
Prompt service for annual inspection
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February 2024 by Judy Coletta
My experience was wonderful. Made an appointment and they stuck to it. Estimated me $1000 and then found a way to get the work that needed to be done cheaper by $400. I am extremely grateful to the manager there. He was friendly and found a way to save me money. I would highly recommend going to Pep Boys!
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February 2024 by Aaron Martin
This Pep Boys is great. I have taken several vehicles in for different things from oil changes to various repairs and they always do a great job. In fact, they are so efficient, that despite a busy schedule, I will often wait knowing that the work will be done quickly. Pricing is standardized for standard services, and if there is something unusual, they tell you. I’m a devoted customer. Isaac the service manager is a great guy to talk to. Very helpful and dedicated to getting the job done right.
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February 2024 by Jason Kelly
Great service and prices. Staff are very friendly.
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February 2024 by Rob Sheaffer
Made an online appointment which was super easy. Marie was very nice to work with. She kept me informed of all the needed repairs to my vehicle. Prices are reasonable. I will be back in the future and recommend all to use their services.
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January 2024 by Tam Rehm
I took my van in for new tires and an inspection. The service was finished in the time I was told it would take. Isaac was super friendly and helpful throughout the wait and answered any question I had.
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January 2024 by Howard Walfish
The online tool allowed us to select tires that were not actually in stock
