Internet Service Providers in Mechanicsburg, PA

“I recently had an outstanding experience at the T-Mobile Retail Store located at 4957 Carlisle Pike, Suite F, Mechanicsburg, PA 17050.

I encountered persistent connectivity issues after purchasing a new phone and obtaining a T-Mobile SIM card from a store near Hershey, PA. Despite numerous attempts and hours of troubleshooting at the T-Mobile store near Hershey, my phone wouldn't connect to the network. It was then that I turned to the T-Mobile shop in Mechanicsburg for assistance.

Despite primarily serving regular customers, the store manager in Mechanicsburg agreed to help me, a prepaid customer, in resolving my connectivity issues. The manager took the initiative to contact the prepaid customer helpline on my behalf. His patient explanation and determined advocacy ensured that my issue was addressed and resolved.

Throughout the entire process, the manager at Mechanicsburg exhibited patience, diligence, and empathy. Despite encountering resistance from the helpline personnel, he remained steadfast in his commitment to resolving my problem.

Thanks to his tireless efforts, my phone is now fully functional, and I owe it all to the exceptional manager of the T-Mobile Retail Store in Mechanicsburg, PA. I am immensely grateful for his professionalism, expertise, and, above all, his unwavering commitment to ensuring customer satisfaction. If you're ever in need of exceptional service and support, look no further than this outstanding T-Mobile location.”

“I had a perfect experience here. I came in on Saturday to trade in my iPhone 13 Pro for an iPhone 15 pro. The rep, Samuel, was so kind, funny, and caring. He helped me pick out a case, explained everything in detail, and was just genuinely happy to be helping me. Customer service like that goes a long way. What a good, decent human. We could use more of that in this world. I will definitely be returning in the future.”

“came in to the store to exchange my S24plus for flip 6, would not have happened if it were not for PEACE working! He saved the day and assisted a new employee to help me complete the exchange. he was very professional, knowledgeable and seems like a valuable employee. i really enjoyed talking with him and hope he is working if i ever have an issue. give him a raise asap!”