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April 2024 by Jack V.
Patched my cars tire same day when no other shop around was able to complete it with my type of tire. Fairly priced and got my oil changed too. Lifesaver
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February 2024 by William Dennison
I have been going to the Carlisle Pike Firestone for about 20 years now. At times I have received an invoice that was UNDER quoted price. Besides that the staff are professional, knowledgeable and fair. I have mentioned this particular Firestone countless times over the past couple decades.
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February 2024 by James Titus
Not sure if they can only buy from certain vendors. Or Nissan screwed up the parts order. But I called my Nissan place and they said all parts were available there or at warehouse. 2 days no work truck. Then did not replace the springs on the struts only the shocks. Saying not available. Now my boss missed. 2 days lost productivity. Was a mess.
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February 2024 by James Mckeithan
Great staff, friendly and helpful. Beat prices compared to others.
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February 2024 by P E
Great customer service day of. During a snowstorm. Got me fixed up and on my way
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February 2024 by Steve and Shanna Lindenfelser
I've been here twice in the last 3 weeks. First visit I bought a set of tires. Service was good, tires installed as expected. Turned out, I really hated those tires, so I returned today and got them replaced with a new set, and was so surprised at the excellent service both on the phone, and in the store. They stood behind the firestone guarantee and did not give me any issues about replacement.
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February 2024 by Charles Santangelo
I purchased Alenza AS Ultra tires that were on sale. The sale price was good and the installation took only 1 hr. 15 minutes, including alignment. I am very pleased having these 80,000 miles tires on my car.
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February 2024 by steven mckeon
I have Brought my Expedition here, Work Vans, and other companies' fleet vehicles for one reason. they do reliable work. they do not upsell unless it is needed and Charlie is by far one of the best service managers to deal with.you will get quality work performed by highly skilled mechanics. Thank you, Firestone, on the Carlisle Pike for your continued performance to go above and beyond while maintaining the Metropolitan HVAC Fleet.
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February 2024 by Matthew Fisher
you guys are the best!
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January 2024 by Joshua Gadsden
Fast and friendly service!
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January 2024 by mike sirianni
Great staff, very friendly and knowledgeable. Easy to book appointment and timely getting the work done plus a nice waiting area for customers like me who wait for the service completion. My second time using this Firestone location and I will definitely be back again when needed. Thank you!!!
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December 2023 by Captain Ern
Having recently moved to Camp Hill, I experienced a leak in the tire of my suv while driving around the Christmas holidayAfter checking a few tire stores, I found this local Firestone dealerThey were able to install a new tire in less than an hour and I was able to continue my holiday shoppingThey were prompt, professional and extremely knowledgeable and friendlyThanks to Hope the service advisorI will now use them to service my car in the future
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October 2023 by blake milligan
I had an appointment first thing for an oil change, rotate tires and driver's side front had a leak. The young lady at counter was nice and helpful. The work was fast and thorough. I have been going to a Firestone for tires and service since I was 16 years old and will continue forever. I'm loyal to Firestone because of consistency in service and products.
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October 2023 by thomas Burridge
So I scheduled an appointment at this facility for today, October 10 at 7 AM. I requested the appointment through the app and at the time I was scheduling it told me that the appointment was pending. I then got confirmation of the appointment stating that the appointment time was good for a 7 AM appointment I arrived at the facility around 6:53 AM, knowing that I was going to have to wait in the car until they opened at seven which the website states it is now a 7:15 AM and no one is here and all of the bay doors are closed. I am not real happy as no one is here obviously and here I am sitting in a car waiting for them to open. The website. States 7 AM and if the staff knew that they didn’t open until 730 they had days to call me to let me know of the time discrepancy. Fire stone continues to let us down as consumers. I understand that the stores possibly open at 7:30 but if that’s the case then they need to make the website reflect that so people do not think they have a 7 AM appointment and have to sit in their cars for a half an hour how ridiculous this is. I just cannot believe the staff confirmed the appointment sent the confirmation stating that the appointment time was valid, knowing they weren’t going to be open until 730. How rude. I have a personal credit card with fire stone and there’s also a fleet account. I think today is the straw that breaks the camels back. I think that I’m going to one of the fire stones competitors and create accounts. They’re obviously fire stone does not care about their customers at all. I have tried and tried to give them the benefit of the doubt, and it doesn’t matter what location you go to. It seems to be a companywide practice of complacency, knowing that the consumers need their service again how wrong and how disrespectful to the paying public for service like this shame on you fire stone for allowing this bad business practice to continue.
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September 2023 by Leila AlJuwaie
I pulled into two different auto shops watching my temperature escalate, knowing it was a cracked radiator, and it wasn't until I stopped at Firestone did I get a quality answer and service. Another spot told me my car was throwing so many codes it was a Nissan dealership issue. I know my car, I do most service myself... The manager at Firestone listened to me and understood me when I explained I know my car and it isn't a computer issue, it was simply her throwing codes for no coolant and cracked radiator, even though every light was on. Less than $1,000 and I was driving away days later. Thank you so... SO MUCH! For listening, and fixing the issue at the most efficient and costly price. I'll be back to this location.
