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October 2023 by Elizabeth B.
Just awful. As a busy licensed healthcare professional, I pre-scheduled my appointment two weeks in advance. I received two texts confirming my appointment and requesting I confirm when I arrive at the store. I adhered to the instructions. I was informed I could proceed to the pharmacy. I waited in line behind two other customers for five to ten minutes. I arrived at the counter to this extremely RUDE pharmacy tech. He tells me I can't get the vaccine because "there are no more vaccines." I haven't responded at this point. He then proceeded to dictate to me that I could wait for two hours until noon when the vaccines may be shipped in. I calmly asked him why no one had contacted me. He then apologized. I just walked out of the store. No. Just don't chance it.
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October 2023 by Irith H.
this pharmacy is the worst. prescriptions are never ready. my doctors call the prescriptions in early in the day and when I arrive in the afternoon it's never ready. they tell you they'll put a rush on it and to come back in 45 minutes. why can't they put a rush on it when they receive the prescription
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October 2023 by David H.
I'm adding 1 star based on my experience today.Due to the supposed staffing shortage, my vaccine appointments got cancelled by 2 CVS locations within the past week. Last Friday my confirmed 5:15 appointment was not honored by the CVS/Gettysburg Pike without giving me a reason. (I had to call the corporate to find out). Today, the CVS/Target also didn't honor my confirmed lunch time appointment; but they at least posted a sign citing staff shortage. Since I still have time left for my lunch hour, I drove to the nearby CVS/Sporting Hill, on the off chance I could get a walk-in. I didn't hold much hope given how the day was going and that there was no appointment slot available online. Lo and behold, the pharmacist at the counter miraculously slotted me in without saying a word. 10 minutes later my name was called and I got my shot. Third time's a charm. I was very grateful to say the least.Now this location has the longest store hours in the area, and the pharmacy is the most well staffed in the area. The interior has been updated within the past 2 years. As for the retail section, Jillian has been a standout in the recent month. She's consistently been friendly and helpful in the last few months during my visits. The cramped parking lot I can tolerate. The only thing that does bother me about this location is that it can be hard to exit to the streets during rush hours.
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July 2023 by Lynne B.
I used the CVS pharmacy at this location for years. I was recently prescribed a medication to be taken weekly. The dosages increased, and on 3 occasions, the medication needed to be ordered,and it wasn't available until 1 day of needing it. I just learned that I was unable to request a refill until 2 days before I needed the medication. I spoke to someone in the pharmacy and asked if the medication could be ordered a week before I needed the medication to avoid not having it available when I needed it. I was told that the order could not be placed until I refilled the medication! Are you kidding me?! As a medical professional, the answer given is unacceptable! I transferred my prescription. Avoid CVS!!
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March 2023 by Ahmad S. N.
The providers at this MinuteClinic are unaccommodating, unfriendly and impatient. Pass on this MinuteClinic.
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December 2022 by M G.
Doctor had called in prior to surgery even taking place. Even after going through surgery, recovering from Anethesia, and driving to store, they told me to wait for at least another 30 minutes before they would have prescription filled. Obviously chose the wrong pharmacy.
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September 2022 by Megan C.
Hate to do this because I know how difficult it is to find staffing. But sitting in the Pharmacy drive-thru line for more than 20 minutes is unacceptable. Line of 8 cars behind me extends to the main road. Oh and don't show up between 1:30pm and 2:00pm. The Pharmacy is closed daily for lunch during that time because they don't know how to stagger lunch breaks.
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November 2021 by Larry Wolf
The phone system made it very difficult to speak to anyone. They are obviously trying to avoid taking calls. I managed to reach a live person after about 20 minutes. I wanted to find out if they operated an infusion service for monoclonal antibodies. They do not, contrary to other information released by CVS. In central PA there are currently no medical providers offering infusion of monoclonal antibodies. Seems our area is very backward in that regard.
