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March 2024 by Fenrir Will
Helpful staff. Always leave satisfied. Yes you can get your inspection done here and I highly recommend it over a certain flame related business.
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March 2024 by I L
Fast and fair
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February 2024 by Kim Allamon
Everything was done smoothly, easy, no hassle, and professionally!!
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February 2024 by Mary Emily
Great experience! I was anxious about selling my car but Mike was very helpful, explained the whole process and was great at keeping me informed throughout. It was a much better process than I ever expected and highly recommend!
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February 2024 by Jordin Bednar
Do not purchase a car from this place. They do not thoroughly check over the vehicles before they are sold. I purchased a 2019 Mercedes-Benz from them in September 2023. They came out with two keys, one in which was split in half and had scotch tape around the battery portion and they weren’t planning to provide me with another one until I spoke up and asked them to provide me with a new one. The keys cost over $300 on their own And they were going to let me walk out of there with a busted key! The other key, which was intact, had a dead battery! Within two weeks, the sunroof started leaking. I had to return once more over an hour, from where I live to have the sunroof repaired. I later learned that they did not include the memory card that was originally meant for the vehicle. As soon as the weather changed and temps, dropped my tire pressure signals came on and I’ve had nothing but issues with the tires holding air. I came out to my vehicle this morning and my front right tire is completely flat so I go to the rear to change it into a spare in order to have the original tire assessed and there is no spare tire in the trunk! I’m assuming because there has been issues with the tire pressure all along with the vehicle. I called for assistance and received none. I will never purchase from them again and recommend searching elsewhere if you can avoid them.Oh and I almost forgot to mention, my taillight also needed replaced within the first month too!UPDATE: BOTH FRONT WHEELS ARE BROKEN. The vehicle was assessed by a local (trustworthy) service station and they put it up and showed me where the cracks in the wheels had been previously marked in yellow! Carmax KNEW the wheels were broken and willingly sold it to me in that condition without hesitation or consideration for mine or my children’s safety!I suspect the majority of these positive reviews are NOT valid customers.
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February 2024 by Jordin B.
Do not purchase a car from this place. They do not thoroughly check over the vehicles before they are sold. I purchased a 2019 Mercedes-Benz from them in September 2023. They came out with two keys, one in which was split in half and had scotch tape around the battery portion and they weren't planning to provide me with another one until I spoke up and asked them to provide me with a new one. The keys cost over $300 on their own And they were going to let me walk out of there with a busted key! The other key, which was intact, had a dead battery! Within two weeks, the sunroof started leaking. I had to return once more over an hour, from where I live to have the sunroof repaired. I later learned that they did not include the memory card that was originally meant for the vehicle. As soon as the weather changed and temps, dropped my tire pressure signals came on and I've had nothing but issues with the tires holding air. I came out to my vehicle this morning and my front right tire is completely flat so I go to the rear to change it into a spare in order to have the original tire assessed and there is no spare tire in the trunk! I'm assuming because there has been issues with the tire pressure all along with the vehicle. I called for assistance and received none. I will never purchase from them again and recommend searching elsewhere if you can avoid them. Oh and I almost forgot to mention, my taillight also needed replaced within the first month too! UPDATE: BOTH FRONT WHEELS ARE BROKEN. The vehicle was assessed by a local (trustworthy) service station and they put it up and showed me where the cracks in the wheels had been previously marked in yellow! Carmax KNEW the wheels were broken and willingly sold it to me in that condition without hesitation or consideration for mine or my children's safety! I suspect the majority of these positive reviews are NOT valid customers.
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February 2024 by Iashia Reed
My saleswomen, Ms. Janet Smith-Mackey was patient with me. She made sure that I was getting my money worth for what I wanted. Also, she helped make my journey less stressful.The customer service was excellent. I was greeted as soon, as I walked in the door by another associate. The atmosphere was peaceful, and inviting. I would recommend this location to anyone.
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February 2024 by Bryan Herber
Massively massively overpaid for a vehicle purchased back in August 2023. Just one of the many dealerships taking advantage of the chip shortage and artificial jacking up of the prices of used vehicles.
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February 2024 by Twiz
Edited to 5 stars although both times I got rentals it was for business. Did not have to go crazy searching but cars were clean, no issues going long distances, and easy pickup ans return.
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February 2024 by Lisa Pedersen
It was great. Professional staff and easy and fair process.
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February 2024 by Nikki Salov
My husband & I purchased a 2015 Ford Escape back in June 2023. New Years Eve, the transmission went out. Needless to say we did not purchase the extended warranty. Carmax still had the vehicle towed to Mechanicsburg free of charge and they also fixed everything!!! Can't say enough how they stand behind what they sell! Great company to deal with! All went very smoothly!!! Thanks so much Carmax!!!
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February 2024 by Mishy
The service was immaculate. The express pickup for online shoppers who traveled a distance is superb. My phone sale guy was absolutely the best shopping experience I have had in years! My truck is just about flawless. The warranty options super dope! Entire experience was priceless. Thank you CarMax.
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February 2024 by Tyklutch Thee Legendary God
I wouldn’t recommend getting a job here the employees will intentionally try to get you fired I use to work here and the coworkers told me they got a guy named luke fired and then laughed at the fact he was fired very poor communication for a billion dollar company.. between the team members all the way down to the managers !
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February 2024 by April Walkup
I have bought 6 cars over the years from Carmax & they have always stood by their vehicles...I highly recommend buying from them!!
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February 2024 by Samantha Watson
I want to say a huge thank you to Kirsten who helped my mom get a car this week. The buying process started on Thursday and ended on Saturday night. This lady stayed past her scheduled time to make sure my mom got her car. I appreciate her so much for helping this week. 10/10 customer service. I had bought two cars from Carmax previousily and I loved the experience and all the help from the employees. And I am glad that the great experience is still happening. Thank you Carmax and thank you Kirsten.