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November 2023 by B Gif
It was great transaction. Ty was was so nice and professional and everything was smooth. He took extra time to set up the phones. Likewise, Ashley was very nice to us and she did a great job. We love the new car!!! We highly recommend Bobbie Rahal Lexus.
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September 2023 by Joe Schaufele
From the beginning to the end of the process, my experience with Bobby Rahal Lexus was Top Notch! Everyone there is kind, courteous, and genuinely there to help people. Bill Hartman is just a spectacular human being! He is so down to earth and will do whatever he can to help. Thank you, Bill, for being such a Good Man!My wife and my father have purchased vehicles from Bobby Rahal Auto Group previously and they also had Great Customer Experiences. That is what prompted me to such their inventory for my vehicle purchase. The people there truly care, and they take pride in helping people.I went to Bobby Rahal Lexus on a rainy Saturday afternoon, and was greeted right away. Bill Hartman was with other customers at the moment, but he came right out and introduced himself. He came out in the pouring rain and brought out an umbrella for me, even though I said I was fine. He helped answer any questions I had and walked me through the entire process. Bill has a warm smile that you feel comfortable with immediately. When I came back on Monday to purchase the 2015 Chevy Tahoe, it was like visiting an old friend. I brought my wife Sherry with me and she even said she had the same great feeling upon meeting Bill. Bill had everything ready to roll and introduced us to Ashley as she was handling all the finances and paperwork. Ashley was just as pleasurable to deal with. After everything was completed, Bill even gave me a new umbrella as a momento.As someone who was in the auto sales myself many years ago, I can confidently say that this was the best customer experience i received. This is exactly how I treat my customers and this will be the reason I continue to do business with Bill and the rest of the Bobby Rahal Auto Team! Thank you all so much!
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September 2023 by Buddy Francisco
Excellent customer service. Our dealer, Alex Coulton, made things easy and I would absolutely work with him again. Also, this dealership doesn't play the pricing games like many others.
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September 2023 by Trisha Thomas
We had a great buying experience! We never felt pushed or pressured to buy. Jason helped explain our options and recommended additional options that would fit our personal needs.Love our new ride!!
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September 2023 by Bryan Rider
Everybody there was very courteous, helpful and professional. We dealt with Bill Hartman and he did a great job! He explained everything in great detail and answered any questions that we had. Bill made sure that everything was dealt with in a quick and efficient manner and the the whole sales experience was the best that I've ever had buying a car. We were helping my son get his first newer car, and everyone there made it a good first experience for him. Thank you for the good work
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September 2023 by Kandy Orwig
We don’t enjoy buying new cars but this was different in a good way. They were friendly, knowledgeable, not pushy and got the deal done in 1 day. Highly recommend
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September 2023 by Betsey Zelenski
I have been working with Bobby Rahal Lexus for over 6 years. They are very professional, accommodating, and comfortable to work with.My most recent experience was a purchase from Chad Gould. He was so easy to talk to about what I was looking for. He was very genuine, honest. and down to earth, which put me at ease to find the best fit for me.The service department deserves a shout out too. Always a pleasure working with them. I won’t go anywhere else.
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September 2023 by Ryan Grube
Excellent experience working with Chad! He made the process quick easy and painless. I was coming from out of town and he was very accommodating with texts, emails, and calls. Provided a very thorough review if the car and its features. I would highly recommend working with him and the team and Bobby Rahal Lexus!
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August 2023 by Maggie Harvey
Prompt, friendly, and professional service to patch my tire after I ran over a nail. ??♀️ Grateful for another job well done today! Thank you!
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July 2023 by Danielle Frazier
Glad I checked out their online inventory! Ray and Chad were absolutely awesome and Ashley was so efficient with financial, I was in and out in 10 minutes. Love my SUV!
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July 2023 by D Mentzer
Always treated well & they address any concerns with your vehicle until you're satisfied. Beautiful dealership. Bought three cars here so far and we Loved our salesman Chad
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July 2023 by Kimberly Starner
This was my 1st purchase at Lexus and if I could I would give it 10 stars especially for my sales person Chad Gould. He was very helpful in explaining every part of my car including patient with me and all my questions. The entire process was very easy with no pressure. Thanks again Chad we will definitely contact you 1st next car purchase.
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June 2023 by Associated Forklift
I am a "professional" car buyer-I buy a lot of cars and so I deal with numerous car dealers and their sales/purchasing experience. I have never had such a good experience. And I don't buy "cheap" cars-$50,000 is a low cost vehicle for me, so my expectations are pretty high. Bill Hartman went above and beyond anything I have ever experienced with buying a car. Everything was lined up and took a minimal amount of time to consummate the deal. When I was given the keys, the car was detailed and shined to a glossy finish. Bill then went inside the car with me and explained every single button and option, TWICE. He installed and set up the app on my phone and set up the Bluetooth connection for my phone to be integrated to the car. I was so pleased and impressed that I am trading in my 2022 C7 Corvette for an LC500. I bought two C7s and spent over $100,000 for each one and my purchasing experience was half as good as what I experienced at Rahal Lexus with Bill Hartman.
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June 2023 by Sean Frusco
Very pleased with how this dealer conducts their business. They are professional, and certainly courteous to the needs of their customers. Ben and Justin were very helpful and was happy to do business with them.
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April 2023 by Shamica Rodriguez
We had an absolute amazing experience working with Bobby Rahal Lexus! Honestly, the best dealership we’ve ever worked with. Bill was very professional, extremely helpful and just pleasant all around. Oh, and we love our car!