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February 2024 by Cindy Namie
Every time I go there they are so friendly and helpful…despite being very busy. I highly recommend them for your shipping needs.
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February 2024 by Scott Gibbons
Always extremely busy and rarely a positive experience! Employees do their best but there either aren't enough of them or they need additional training on how to process customers more quickly. The majority of customers at this location are simply dropping off a pre-printed labeled package--why does this have to take so long? Recently, I waited in line for so long that the line extended several people out the door. Customers' tempers often flare at this location because of the long lines, long wait times, and disorganization. Very poorly managed. Avoid this location if you have other shipping options.
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January 2024 by Susan Ditmore
Always busy and always bad customer service. It’s basically an Amazon returns center for people who can’t figure out the kiosk at the Whole Foods now. I came in with five packages to mail out that needed to be packed - they had delicate items. It was crowded and full of people who were making Amazon returns. I stood outside holding a large basket full of packages. Someone cut in front of a few people because there is nowhere to wait and the line isn’t clear. Two ladies started fighting over that while one cashier looked on. When I finally got to the till, the cashier seemed surprised that I had so many and didn’t want the work. “You’re shipping all that?” She asked. “Yes”.“It’s not Amazon returns?”“No, I need it to be packed.”“I guess I can give you a quote,” she said doubtfully.At this point I excused myself and left. They’re too busy to package things. Which is weird, because that seems like it should be the whole point of the store. I went to the FedEx at the Walmart, which actually had adequate space to lay out the items and a really helpful clerk. After fifteen minutes of packing up and weighing, I paid $140 to ship five heavy packages, and will never return to this location.
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December 2023 by Jill Ellis
The girl that took care of me at the store was so friendly and patient. And I was amazed at the speed and price for my shipping. Great expience.
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December 2023 by Donna E. Funk
Always receive great service from polite staff especially since I’m there as soon as they open. I’ve never had any problems or lost packages. Everything is very efficient.
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November 2023 by Todd
Visited this store a lot in the past, no more. Younger lady was really rude and it caught me off balance, no need for that!
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October 2023 by Sasha Borne
I came here mostly to make copies. The copies are the most reasonably priced around. It's almost always super busy here, so expect a wait when you're ready to pack up and pay. Table available to sort your paperwork and staple as needed.
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August 2023 by Cat E.
Lady was really rude when we were simply trying to make a return. Glad I don't have to come here often ?♀️?♀️?♀️I'll now try to avoid it all together. It costs $0 to be a nice person. Get it together.
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May 2023 by JCatz
IF I COULD GIVE ZERO STARS I WOULD! THESE LADIES THAT WORK HERE ARE SO MEAN AND NASTY. IF YOU WANT YOUR DAY RUINED GO HERE.
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April 2023 by Monica LeSage
Pat was extremely helpful processing my 5 unique Amazon returns. She was cheerful and quick!! Highly recommend this store for any Amazon returns.I’m sure they will be equally helpful in other shipping needs too!
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April 2023 by Monica Roeper
Pat was extremely helpful processing my 5 unique Amazon returns. She was cheerful and quick!! Highly recommend this store for any Amazon returns.I’m sure they will be equally helpful in other shipping needs too!
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March 2023 by Darci Robertson
I have used this store multiple times with very nice staff. Although this is the second time I went there that an older woman with white hair was rude and condescending. I have read multiple negative reviews on this site referring to the same person with the same terrible attitude. Someone from your HR department needs to educate her how to interact respectfully or fire her. No customer should leave a place of business feeling angry and disrespected. Especially as many times as reported on this site.
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March 2023 by Crystal Douglas
Great place to get shipping help! Usually busy but the associates are quick to help and always pleasant.
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February 2023 by Shelby Dziak
This is the second time I've gone to this location and had nasty service from the old lady with the white hair. I assumed busy, bad day the first time but after 2 times dealing with a nasty attitude to simply have to do your job is not acceptable. It's not hard to be kind.
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January 2023 by Beth Center
The most rude employees all the way around. So unhappy to be at work. We are all busy and have busy jobs but if customers walking into your store are such an inconvenience then maybe consider a career change.