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October 2023 by Lois Goodrich
I had my nails done at Karen’s today and they look fabulous! A very careful and attentive young lady prepped my nails and then Karen finished them with lovely gel.
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August 2023 by Mani Manoharan
Love the care of the technician Lia, who did my pedicure. She is awesome, place is clean and friendly.
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May 2023 by Elyse Eckoff
Karen and Kenny are the most kind and nice people. The salon is SO clean and I love my nails everytime. My daughter is VERY picky and LOVES Karen and her work. Would highly recommend!!! Prices are great and the staff is really sweet and great at their trade!
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May 2023 by Angela Weaver
My daughter and I absolutely love going here! Always a great time and we always love our nails!
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May 2023 by Bcy
My daughter and I were there last Saturday while we were visiting from out of town. I used to live in the area so this is my go to place. We had appointments and they were quick to get us going. My tech was not friendly at all and did not speak the entire time I was in there. He forgot to put the cat eyes on during the second coat, so I ended up with three coats, no big deal it happens. My cuticles were not trimmed or pushed back, a week later they look terrible. The polish has some defects in it, ridges, bubbles, bumps and other issues but again it happens. The most disturbing part of this visit was while I was waiting for my old gel to soak, he placed the bag of polish samples on the table for me to pick. When I didn't immediately dive in, he grabbed the bag of samples and shoved them into my chest. I was shocked and didn't know what to say, not believing that he really just did that.While I will go back when I am in town, I will refuse to have this tech again.Service: Gel manicures
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October 2022 by Shannon S.
I used to go here when I was younger, and was always happy with my experiences. When I came to town, I decided to book a gel manicure and a pedicure. Little did I know, I would be rushed around and given mediocre results for a ridiculously expensive price. My pedicure technician didn't massage my legs or feet but maybe 30 seconds. The pedicure from start to finish lasted 17 minutes and I was charged 40 dollars. Then onto the most unpleasant gel manicure Ive ever had. Not only was this 45 dollars, but the male technician was so rude. He cut my finger while filing my nail, didn't apologize and rushed me out of the chair. Start to finish, 21 minutes to complete a gel manicure with the polish smeared all over my nails. I don't know if this is their new standard or if this was a fluke, but I will never return to this establishment. I suggest you Spend your money where you are a valued customer and not provided the exact opposite of a relaxing experience.
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October 2022 by Patricia Besseck
Hana was the technician who worked on me today. Only called this morning and was able to get an appointment for noon. Took an hour and a half but, was really a very nice experience. Will go back.Services: Pedicure
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September 2022 by Satisfied customer
Very happy with manicure and customer service.
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June 2022 by Vonn C.
Horrible owner and gossips about everyone. I learned the hard way. As I was sitting there wait for my ride home, she was talking about me to her next customer. When I stood up and said goodbye, her face turned white. Bye Bye Karen
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June 2022 by Shaina A.
Great customer service! Excellent work! Salon is clean. Love my nails! Will definitely be back!
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May 2022 by Arielle Van Nguyen
The coolest jelly pedicure in Madison! Karen is so sweet and accommodating!Service: Pedicures
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April 2022 by Sienna J.
I love the nails I got ! They are so pretty and I had recently gotten my nails done and did not like them and Karen was so nice about it and did them so pretty ! The people and Nails by Karen are so nice to, definitely will be coming back
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April 2022 by J D
My new go to! I wish I had gotten the name of the first gentleman, he was wonderful. I had Hannah the next time and was disappointed to hear she was booked when I went back there this week. This time I had Kenny,he was friendly ,funny, and took his time. All have been wonderful. It's a drive for me, but so worth it!
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January 2022 by katie k.
Highly recommend this nail salon, very professional, clean and great talent.
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January 2022 by Family Fun Time
I love having my nails done here! Everyone is so nice and they treat you like family. I always have fun laughing and joking the with employees. I have had my nails done by 4 different people and they ALWAYS look great and last a long time. It’s the first place I’ve went that I haven’t been hurt or dreaded the process of removing the old gel. I would totally recommend giving them a try! Caden is amazing and a perfectionist!Services: Manicure