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“I switched to T-Mobile after being with Verizon for about 10 years. I’d definitely recommend switching to T-Mobile if you want to save money, get faster speeds, and unlimited data. T-Mobile Tuesday’s is also an awesome bonus! The customer service was top-notch at the McMurray PA store! Ryan and Kam were friendly, knowledgable, and so helpful. I highly recommend checking out this store if you are thinking of switching to T-Mobile, you won’t be disappointed!”
“John is awesome and made our phone upgrade experience for our family of 4 simple from start to finish. He is very knowledgeable and personable. Ask for JOHN! ✔️?”
“I was very pleased with the help I received from Jessie today. He managed to get all of the files transferred from my "hopelessly locked" old phone to a new one.”
“Metro has been the greatest service i have used in a long time. I most definitely give them a 5 star rating. I also recommend them to people to ise them they will not be disappointed.”
“We had fantastic customer service from Mike. He took time to run numbers for us, as we were looking to switch from another vendor to Verizon. We were very pleased with our purchases and plan.”
“I should know better when I try to seek out good everywhere I go, but when I walk into my local AT&T store on a random rainy Thursday and get greeted with a genuinely concerned “what brings you in today” before foot-one hits the floor I’m certain there is truth in the familiar phrase, it’s not what you say but how you say it. It was that introduction from a young man named Prince at the Bridgeville, PA location that set the tone and assured what I thought were mountains that needed to be moved were going to be non-issues. From casual shares about life weaving in and out of details of my phone plan at hand, I felt like I often do and that the reason I fell in for a few was secondary to the purpose in our communications. Busy-ness happened in a timely fashion, but I gotta tell ya that the world needs a couple-hundred more caring souls like this individual that didn’t seem for a second to treat me as insignificant. Just extraordinarily kind and accommodating as he worked through the transitions with Sean - the manager on-site - to keep me in the best place possible, yet offer some options for when the time is right for me. I am beyond grateful for just how conscientious Prince was to assess my situation - that he would have not otherwise know - and send me forward feeling like “I can do this!” So much respect for this gentleman - as well as Sean and Dragan that I’ve come in contact with at this location - giving hope by knowing you employ people of such exception. Wishes your way until… Jeff”
“Stopped by to deal with a complicated issue eith my son's phone.
They researched it, gave me the information I needed and we got things resolved.
Friendly staff, good experience”
“My family and I recently visited the Verizon store on Greentree Road to upgrade our 4 phones and add a 5th line to our plan. I have always found this process extremely stressful in the past, but Kyle, the rep who worked with us, was excellent and put me at ease. He detailed everything and answered all of our questions. I was completely impressed with his customer service and how easy he made the entire process. I highly recommend this Verizon store!”
“I worked with Kiko today. She’s a fabulous lady. The phone transfer was not easy and we spent an hour and a half together. She really went above and beyond to make sure that I was settled before I left the store. Thanks Kiko!”
“My experience at The At&t store in Brentwood plaza was an exquisite experience delivered to me by Sales Associate Leigha i came in to switch carrier but Leigha informed me i have a free upgrade on my service I was unware of i ended up getting a massive upgrade from s21 to a S24 ultra Leigha was patient and courteous resembling that of a 1st grade teacher she went above and beyond without a doubt she is a asset to the company and i returned my old device to Abby who replicated my experience. i will refer my friends and colleagues to this branch of AT&t.”
“Fast, courteous, professional and friendly. I needed a new charger port for a Samsung Galaxy. The part was ordered and came in 3 days, and it was replaced in 1/2 hr for $89. It works great and I'm so glad to not have to buy a new phone. Even the guy at the Verizon store told me to go to this kiosk! I had several people tell me if good experiences here and I'm glad my experience was great too! Highly recommended!”
“Excellent service today by Verizon! These representatives have to pass on so much information that it is easy to overlook details. As a customer, I suppose I should have lined up a whole bunch of questions to make sure everything was correct. As a company, Verizon responded by correcting the issues I had. Great work! Thank you!”
“Had an iPhone 14 repaired here. Took less than an hour to fix it. Excellent service, great customer service and fantastic communication. Definitely recommend this place if you need your phone fixed.”
11AM - 8PM
301 S Hills Village, Pittsburgh
Mobile Phones
“My husband and i really like cricket wireless great deals on our phones when we got new ones and if i have questions all i have to do is go to a local cricket store and they employees will try and answer my questions”
“Walked into store to buy a charger, sales guy named Tony was busy with installation of something said give him a minute, promptly helped me out at a grear price, will definitely go back!”
“He did great work and was very polite. It was easy talking to him and i will be coming back. He not only fixed my phone but he did extra work on it that got it acting brand new again in a pretty fast manner and I appreciate that. I advice you come and get yours fixed also!”
“Got very good deal .lady help me alot good customer service....... Another metro store try charge me more she give best deal so highly recommend this metro store”
“This place is the best! I highly recommend their business. I literally washed my phone (accidentally)in August 2020. I was told by the manufacturer’s store and a cellphone repair shop (I paid a diagnostic fee) that my phone was a loss and my photos could not be recovered. Luckily I held out hope. In January of 2022, I was told about Cell Phones and More. They got my phone working and I have my precious videos and pictures. (My auto backup plan was not activated for a 6 month period unbeknownst to me.) Thank you so much!!!!! Definitely giving 10+⭐️ on a 5 ⭐️scale.”
“Edited to add: the manager below contacted me and made this right. Thank you, up a few stars. Wish it didn't take a bad review to get a resolution (I asked inside for a way to avoid the fee and the rep from customer service hung up on me when I asked but they're not the store.)Original review: I was charged a bogus $50 "activation fee" just to move my SIM card from one phone to another. I explained that I've never had to pay one and that $50 is way too high to move a sim, they told me it used to be $25 but they raised it. Doubling a fee isn't normal inflation. I later discovered that I've never paid it because it's FREE online. I thought my sim was malfunctioning which was why I went in.Her system was down so I had to patiently wait FOREVER just to have her do something I could have done myself FOR FREE in minutes. She could have said hey so you don't have to wait here an hour, your sim is fine and you can just go online and activate it for free. But no she had me sit there forever, did not inform me of the fee ahead of time, and then sprung it on me right at the end.If you want to get ripped off by a store with a broken system, sign up here. $50 to waste your time.”
“I wasn’t able to get ahold of customer service for prepaid but Shawn helped me get ahold of someone. Definitely went above and beyond for me and I very much appreciated it.”
“My son needed a new phone due to water damage and we drove to the Canonsburg location as they were the only location that had the phone he wanted. It was an absolute pleasure dealing with Cole. Cole is an amazing employee, so very knowledgeable and so very kind! He deserves the world. So many people nowadays don't really care about the customer but Cole did. If I could give him 10 stars I would that's how amazing he was and kind and thoughtful. THANK YOU COLE!!!”
10AM - 7PM
732 Brookline Blvd, Pittsburgh
Mobile Phones
“The best warm and friendly staff I've experienced in the USA. cricket outlet on Brookline boulevard has a very professional in store manager who just knows anything and everything about her job.”
“Rizzy was the absolute best person we have worked with she helped us with everything and even had a conversation with my daughter instead of ignoring her like others would... rizzy we wish we could give you a million stars love”
10AM - 7PM
120 Brownsville Rd, Pittsburgh
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“Sarah was very friendly, efficient, informative and helpful. She explained the new phones and helped us choose the correct one for our needs. She also answered all of our questions completely. We would recommend Sarah to anyone.”