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December 2023 by bren norris
I was so very excited about it opening closer to my house... and VERY disappointed ... theWashington store is set up better... this is a mess... not much product at all. People working have no idea how to help or find things. Yeah, I walked out with nothing.... that is impossible at trinity plaza. no from me. I will drive out to Washington... sad and disappointed
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December 2023 by Margaret Smith
Very clean and well organized. This is a new location which opened in recent months so it still looks great. Excellent variety of craft items. I needed acrylic water to fix a pot and some yarn to match the color and style I already had. I was able to easily find both. Checkout is a breeze with self checkout and lines were minimal. The paint supplies are well stocked with even higher end quality which is great for classes at the McMurray Art League.
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November 2023 by Mary Robison
Ok, but small representation of products.
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October 2023 by Cindy W.
Was subjected to a very rude employee with a major attitude when I asked for help checking out. She said my coupon might not work, told her it was nit a sake item. Showed her my code, she grabbed my phone, scanned the various code which I didn't see and walked away. Asked to speak to the manager, Cindy, employee had rushed over to complain about me. Told Cindy how rude the employee had been and she just brushed it off. I was livid at that point and said I will never go back to the Michael's in McMurray again. For a new store it was ridiculous to be so rude to a customer.
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October 2023 by alyssa Nicole
Manager is very nice and welcoming. It's a smaller store but I love how close it is to me. It doesn't have a large floral and has no fabric. But I go there for painting purposes ans they still have a great selection.
