-
January 2024 by Anthony Hume
Great experience. And quick too!
-
January 2024 by Deb M.
I purchased a Talbots coat. Wore it one week while on an overseas trip. I dropped it to be cleaned at Martinizing Dry Cleaners in McMurray. When I picked up the coat, the cleaning process had changed the cream color checks to a gray color. After my discussions with the sales clerk, the coat was sent back twice to be re-cleaned. The cream color checks were still gray. Per the sales clerk, the manager or owner would contact me , which I never heard from either. On January 3rd 2024 , I received a phone call from a sales clerk at the McMurray location . Extremely rude, constantly interrupting and making it seem as if it was all my fault the cream checks changed color. I was told to come and pick up the coat and take it to one of their other locations for the owner to look at it . It's an inconvenience for me to take time out of my schedule to hunt down the owner. I was informed the owner won't do anything because he said it's a manufacturing error and has nothing to do with the cleaning process. I have friends that were in the cleaning business on Route 51 for years. If the fabric changes colors during the cleaning process , the solvent being used is usually dirty. It needs to be replaced with clean solvent. The damage was already done to my coat . Now I'm out a coat plus $190 for the cost of coat because of the dry cleaner's incompetence. I have used this dry cleaner for 15 years. I will no longer take my dry cleaning to this business. I will also make it a point to tell everyone I know of the poor service and poor response from the owner . Read through the other reviews on this site. You'll see I'm not the only customer who has had issues with this particular dry cleaning business. Photos to follow.
-
November 2023 by Traci Moreland
Very nice people and very helpful. Two queen sized quilts came out beautifully. Would definitely go back.
-
November 2023 by Daryl Moisey
I had a ball cap that said it needed dry cleaning and dry cleaners in grocery stores said they did not do that. The cap was pretty dirty with sweat stains.I had my doubts about it coming clean but I took the chance and dropped it off.. It came out great, better than expected. This was my first time using Martinizing Cleaner’s and I will not hesitate to use them again, thank youService: Hat cleaning
-
November 2023 by Ronald Jones
Quick great service
-
October 2023 by Linda Sam
Receptionist is always engaging and remembers our name !Service: Special care fabric cleaning
-
October 2023 by Mary Carroll Grimes
Excellent pressing job
-
October 2023 by Kimberly K.
i will not even give this business one star. however to post my review i must give at the very least one star. entrusted my arhaus slipcovers to this business to have them dry cleaned as per instructions on the slipcovers. . they were returned shrunk and with multiple seam holes. i called and spoke to the owner craig. he refused to offer reimbursement and said these kinds of things happen to fabrics there is no guarantees. i would never go here ever for anything you value. it's obvious that the slipcovers were laundered not dry cleaned. the cost of replacements are $385 each. so please do not take anything to this dry cleaner. the manager is condescending and shows no concern or regard for their performance with dry cleaning your articles. he should be ashamed. poor service, poor quality of service and takes no responsibility for wrongfully dry cleaning vs laundering
-
August 2023 by earlgrey1960
Excellent service, all shirts cleaned, folded and boxed for a very good price.Service: Laundry wash & fold
-
June 2023 by Aaron Zeff
Excellent cleaning on a very complicated garment.Service: Special care fabric cleaning
-
June 2023 by Dick Bondi
Ready before promised. Excellent communication via text.Service: Special care fabric cleaning
-
May 2023 by Melissa Brennfleck
Dry cleaning is always done perfectly with a fast turnaround. Highly recommend.Service: Special care fabric cleaning
-
March 2023 by Wayne Hall
Left my suit on Monday. Expected back on Thursday. Got text that suit was ready Tuesday. Picked up and suit looked perfect! Very nice job.Services: Ironing
-
March 2023 by Raymond Harney
I have my shirts dry Cleaned, light starch on hangers. Never have a problem, and always on time.
-
March 2023 by Joe Rossi
Great service. Clothes always look great!Service: Laundry wash & fold