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January 2024 by Mike N
Awful in all regards
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January 2024 by Zack
Would give 0 stars if I could for these leeches on society.
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January 2024 by bonnie evans
There is no Rhyme or Reason with this place. They bounce fees all over. Like a late above 5 bucks is redicoulus. When u call they are rude and don't care why u r late. I wish we never went w them( boro)
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September 2023 by Rider davidson
Pure filth and evil! I don’t know how a human being with a soul can work for this company!
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September 2023 by JB412
As many others have stated, this place is run by the most incompetent and rude people I have ever had the displeasure of dealing with. Conveniently they also have the most ancient and incompetent website I have ever used to go along with the awful staff. I have used calculators back in elementary school in the 80's with better functionality. I truly feel for anyone that has to deal with this deplorable place. There has to be some way to get this company shut down and their offices imploded, preferably with all the employees still inside. ?
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August 2023 by Ken L.
One of my friend's relatives received a delinquent real estate tax notice that they were very concerned about. They never received the original bill from Allegheny County and due to the fact they do not speak English, they asked me to call on their behalf. I was able to arrange the payment for the current year's tax and fix the problem; it turns out they did not change their billing or contact address and figured that the Postal Service took care of the address change!! But the kicker here was that the County representative informed me of delinquent taxes owed in excess of $10,000 and they could potentially be liable. Over 38 liens were posted against the property and this could potentially be a very bad thing if the County acted on this. I researched county records I was able to determine that a docket over 6 years ago cleared the debts but appear to be improperly recorded. Through the help of Jordan Tax Service, named in the docket as one of the parties, they helped me reach out to the proper County department and we were able to clear up the liens posted against the property. The service provided was much appreciated and I am happy I was able to help some friends.
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April 2023 by Ann P
These people are the most incompetent, unorganized group I have ever dealt with. I paid my yearly storm water fee THROUGH THEIR WEBSITE and 9 months later (yes, 9 months), they sent me a letter saying it was not paid. When I contacted them and said that it was and I could forward the confirmation email that they sent me, they replied with "we need to see a canceled check." Again, I paid through their website so I don't have a canceled check. It took them WEEKS to "resolve" the issue and finally tell me it was fixed. IT WAS NOT! Months later, I received another letter saying that they were going to put a lien on my house due to non-payment. After several more phone calls and emails and me insisting on have a written statement that my bill was in fact paid, the issue was finally resolved. Adding salt to the wound, a year had now passed and now the next payment was due. This company needs a complete overhaul.
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March 2023 by Em Rager
Beyond thankful I've moved out of Pittsburgh and no longer have to use this garbage company for taxes.edit: After looking at the other reviews, I want to add that I created this review due to payment issues also. I paid my tax bill on 4/21/22 (with payment confirmation) and it was returned without notice. On 2/20/23, I received a "2nd notice" letter in the mail.When I called, I was told that my return wasn't processed until November, it had no payment listed, and that they use a 3rd party payment system that "should have notified you it was returned" and that their letters (almost a year later) was now notification with a conveniently added $55 late fee. Beyond scummy. Can't wait to see if this payment actually goes through..
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January 2023 by Mums T.
Zero stars if possible. Actually no service to the customer even an on time paying customer. The only answer you will get is no. I haven't a clue why our community partners with this service when we have an elected tax collector. Doesn't make sense.
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December 2022 by Ava S.
These people are disgusting. I mailed them a check for delinquent taxes (only delinquent because I never got a bill from them) and they mailed it back saying they would not cash it until I made payment arrangements for their penalties and attorney fees. I have no intention of paying the additional fees as it was not my fault that due to their incompetence, I did not receive a bill. I contacted them more than once with my name, phone # and address!!! Their letter also stated if payment not made by 12/31 (today is 12/23) they were going to add on additional penalties and fees. Wow. I am baffled as to why townships deal with them. Speaking directly with the township they would have actually wanted the $1000 owed to them. These jerks are more worried about their fees and penalties. Reporting to BBB.
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November 2022 by J T
SEEK LEGAL ADVICE!!! Jordan Tax Service has misplaced over $2000 in payments I’ve made. Look at your certified letter, look at the date it was sent out threw usps. On every letter head Jordan Tax Service references PA statute laws that state that they need to send you a certified letter 30 days prior to filing a lien. They send them out after the lien has been filed! I’ve tried to correct the debt by making payments only to have thousands of dollars unaccounted for. Look at the billing amounts. I’ve been double charged then accrued interest on the wrong face amount for the original debt. If you can afford it, hire a lawyer. If you can not afford a lawyer, take your time and research online. There is a wealth of information that you yourself can find without an attorney. The reviews speak for themselves! It’s not just one or two people who seem to have problems with this company. It’s the majority! Hopefully this information will help when trying to deal with Jordan tax services
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November 2022 by Deanna Gillim
I paid my 2020 tax’s to them and need a receipt I called them they told me I had to mail them info which I did and never received my receipt and now I’m the place where it should be paid is sending me letters about possibly getting arrested when I did what was needed come on jordantaxs I’ll try again tomorrow I guess
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October 2022 by Barbara Patch
Most inept tax service collecting for the Borough of Castle Shannon. Either one couldn't tell their front from their back. Most unprofessional group of jerks to exit as a business. Not BBB accredited.
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September 2022 by Lee Giovengo
These people on the phone are very unprofessional lazy and rude. They are literally waiting to cash the check so they can charge 10 more percent. And when I asked the lady on the phone she told me that’s exactly what they were doing and hung up on me. They are a pathetic excuse for human beings
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August 2022 by Colette Wollen
I tried to do it on line would not let me process it as a check.. They didn't believe me at mcmurry office. Said it was a third party .... so is chargingI could of process as charge but I didn't want to pay 29.00. But I like doing it on line.
