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January 2024 by Kevin Hawkins
Closed early.
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January 2024 by Sara M
I think this has the potential to be a really decent Starbucks, but only it they staffed it appropriately. No exaggeration, I see SO many people step in line and step back out of line and walk away because only one person is working at many different points throughout the day. I take the bus from here every morning and would love to be a patron, but not if I have to get to the store 15-20 min early for a drink. I see other people doing the same thing, wanting a drink early in the morning (really any time of day), seeing there are already two or so people waiting while another is being served, and they walk away. They don’t even take online orders, so it’s just walk-up service and it still takes an unusually long time. It could easily be staffed with two people all day, no matter what, with a third during peak times and they would make a lot more in sales. It even has a little counter area against the wall to sit, to accommodate a lot more customers than it actually has. I rarely see anyone sitting there. My drinks have always tasted fine from here. I’ve had a couple small service issues (a forgotten food item, missing cinnamon powder on my drink, etc.) that were remedied quickly, but otherwise it’s usually good. Please, I hope someone listens to these reviews and tries to staff more people to serve the discouraged people that are trying to buy from this location.
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January 2024 by John Fisher
Service was ok, one thing that I do find annoying was the random closing times. I've been there numerous times of the day, and it's hit or miss if the Starbucks is open. I see from the reviews that this is a common complaint. Get it together management, be consistent with your opening and closing times.
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December 2023 by Cdawg
the employees were all very nice and service was pretty quick! One worker in particular named Ginny was extremely rude and ruined my experience here though, I hope I don't have to see her again!
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November 2023 by Neal Rosenblat
Lots of reviews complaining about the speed - they did have only one person working so what can you expect. Nice to have a Starbucks in the area.
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September 2023 by The Elite
I giving it 3 stars because they ALWAYS closed before the posted closing time on google and that’s really annoying. Not to mention short staffed so in the day they just randomly close at odd
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May 2023 by Stephanie Lester
I'm truly amazed at how fast this starbucks has gone downhill! I'm a regular at Giant eagle and this startbucks location and have had very few problems except for today and the last time I was here the previous weekend have both been disappointing experiences. Last weekend I came in and asked for two venti caramel ribbon crunch fraps with NO whip, EXTRA caramel and EXTRA crunch. I got two venti caramel fraps....what? Maybe the woman misheard me? Didn't want to make a scene and be that customer. Plus there was a huge line, so I just left with the drinks. Today I ordered a venti iced cafe mocha with NO whip and a mocha cookie crumble with No whip. I got a venti iced mocha and a venti mocha cookie crumble with whip. Same people working both of these times. I really don't feel like going back for a three-peat! I'm done with this location! I would have told them my drinks were wrong, but I had groceries and the service was already slow and just like last time another line. So I was not trying to wait for a remake of either drink. Today was my last purchase at this starbucks location.
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April 2023 by Emir Yazici
The worst Starbucks in the country. I’m pretty sure they don’t know anything about satisfying their customers.They also charge for the syrup and heavy cream on the black coffee.I always get the same iced coffee with classic syrup and heavy cream everyday. They charge me 4.88 for it always . But the lady who works here try to charge me an other dollar more for the syrup and heavy cream. So she try to charge 5.65 for the same coffee.that’s the problem .
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April 2023 by Emilie Darlene
Service was fast, employees were kind and my drink and sandwich taste great!
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March 2023 by Billie Deeter
It says that your open until 8pm I go and get there at 620pm and they told me there closed for the night.
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February 2023 by Dogukan Özoğul
The slowest serving starbucks I've ever seen.I dont want to come again. Training employees. UPDATE If you don't have enough employes, why did you open this place? I came across this article at 10 am in the morning. And also ı m waiting more than 20 min ,nobody show up..
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February 2023 by AMG
I have visited this location a number of times and each time, the people behind the counter get ruder. They don't acknowledge your presence at all, they barely speak to you, they don’t even look at you. If you don’t like dealing with people, maybe this isn’t the job for you.
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January 2023 by Maria P
The worst Starbucks I’ve been to, coffee tastes diluted and is not made by the standard recipe
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December 2022 by Max Synett
Great kids behind the counter.