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June 2024 by Sean Manning
I rent $179 a month unit. I was charged $110 fee for being 30 days late. I explained there was fraud on card and the bank change the card number which I provided so they have the correct number on file. Note I paid July a day before it was due. So this $110 fee was because they could not bill for month of June $179. Predatory.
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May 2024 by Steve in NEPA
Incredible service with this U Haul location made moving one of our family members a breeze.
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December 2023 by J Quin
Great customer service. Clean newish trucks.
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September 2022 by Raja Hayajneh
Excellent service. Amber and Lauren are AWESOME!
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February 2022 by A C.
I have used them throughout the years and they have always been great. They have always been very courteous and very accommodating. For the person complaining about not getting a refund for the 2 unused weeks, that's the way most storage units / businesses operate.
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May 2021 by Stacy D
I had my car parked in one of their storage spots for over a year. I paid on time and was a good renter. I ended up selling the car recently. I had paid my storage fee a month in advance. When I requested that they give me a refund for the two weeks that was left on the month. They claim that they do not give refunds for any unused time. I would never recommend.
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May 2021 by Anthony Roberto
Clean safe storage facility
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November 2020 by Sophia A.
I had my car parked in one of their storage spots for over a year. I paid on time and was a good renter. I ended up selling the car recently. I had paid my storage fee a month in advance. When I requested that they give me a refund for the two weeks that was left on the month. They claim that they do not give refunds for any unused time. I would never recommend.