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January 2024 by lois cridge
Great food and excellent customer service.
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January 2024 by Patrice Flynn
Can't even provide basic care. Negligence helped lead to infection in our pup and extra $500 bill at a different vet. Proper care could have prevented it. Also, apparently doesn't have coverage or even recommended alternative in case of vet unavailability. Unfortunately, we will be finding another vet.
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January 2024 by Melissa
Very caring vet that goes above and beyond to help out animals that need care. He has taken care of my dogs, cats and horses for years. He has also taken care of strays I have found. I trust him with all my pet babies!
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December 2023 by Beth McCallister
I would like to give ZERO stars to this vet who inconvenienced me 2 times and has the personality of a flea! Both of my pups neuters were abruptly cancelled at the last minute/no explanation. My dog wasn’t able to get boosters due to the Doctors abandoment! I initially went to this facility due to my physician being on sabbatical. Someone recommend ha! The pup had initial vaccinations here needing boosters in 30 days, which they told me could not be done due to the Doctor being absent. Incompetence in my opinion. When I met the vet he was cold no bedside manner whatsoever. He administered prepared vaccines and exited the room. Ckd nothing on dog gums temp etc even though I was charged for an exam. The one star is for the office staff who were friendly. Don’t say I didn’t warn you!!!! If your reading this “Doc” maybe refund my money, it’s the Christian thing to do! I’ll also add I placed and moved the pup around table positioned pup for shots, he didn’t even want to do this! Bizarre Not sure how you sleep at night!
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October 2023 by Sarah Kapusta
Dr. Frank and his team are amazing. He is incredibly knowledgeable and kind, my pets have been in the best hands for over a decade.
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September 2023 by Gabrielle Cumpston
My cat had blood in urine. I called so many vets who said it’d take a month to be seen. Animal hospitals said if she was stable, they wouldn’t see her. I called Dr Frank and SAME day he saw her. She ended up having a bladder stone. He performed her surgery and called me immediately to let me know the procedure was difficult. Then around 9pm he called me AGAIN to update me and share how she had done over the last few hours in recovery. I visited her next day in evening and he was still around at 830pm with the animals in the back. The man cares. He is honest and blunt. He won’t do unnecessary work on your animal to make money. If you want amazing and urgent care without playing you, this place is perfect. If you’re looking for a vet to hug you, go to a therapist. I’m blown away how he fit my cat in urgently and her surgery. The vet techs and assistants are so kind and awesome too.
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September 2023 by mary garrison
Dr Frank is fantastic!! Great experience for our kitty!
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May 2023 by Dan Moon
Been going to Doctor Frank since 1989 with my mom. I can’t say enough about how wonderful he is. Smart, class act, and I hope he never retires.
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May 2023 by Betsy Jahn
We have been taking our pets to Frank since 1992. Both of our labs have loved him. We have never been unsatisfied with any of the services received, including surgeries. They have also seen our girl on an emx basis, when she had an allergic reaction to getting stung by a bee. Frank and his staff truly care for every pet they see and treat. We have been pleased with their services and will not go anywhere else.
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May 2023 by Kristine Armold
Dr. Frank was absolutely the best! I have a wonderful, large German shepherd dog who is THE WORST at the doctor's office and Dr. Frank was impressive.Thanks again,Riddicks mom
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May 2023 by Daniel Moon
Been going to Doctor Frank since 1989 with my mom. I can’t say enough about how wonderful he is. Smart, class act, and I hope he never retires.
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April 2023 by Maggie H
My dog’s floppy ears say it all. They couldn’t be bothered to re-post my dogs ears or see him for related issues. Maybe if you’re lucky they’ll make time for you, they sure didn’t for us. Ear crop is a complete failure. Super disappointing because the results could have been great…if my dog had the follow up care he needed.
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January 2023 by Lorene Paukovics
The one star is for the staff. They were friendly but once the vet came in everything changed. I went in to get medication for arthritis in my dogs hips. He rushed through the visit. He would hardly let us speak. When he said he was going to do a blood test on my 14 yr old dog for a tick born illness other than the Lyme we already did before and didn’t ask me if I wanted him to and just started walking away. When I asked how much it was going to cost for the bloodwork he got very defensive and rude and when I told him that he was being very unprofessional and that I didn’t deserve to be talked to like that he said he had a Christmas party to get to and acted like I was inconveniencing him. We had a 5:30 appointment and they were open until 7:00 and at the time we were the only ones in the facility.He refused to treat my dog just because I told him I didn’t deserve to be treated that way.I have never had such a poor experience like that before. Stay away!
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January 2023 by Elisa737 m
Amazing people!! We have a Dogo Argentino and had his ears cropped and they did a fantastic job! Thank you so much!!
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November 2022 by Alesha Dunlap
They are very great with my dog. They are very friendly and professional. They care for your pet like it's their own
