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January 2024 by Javier Baptista
Great and excellent service. Very professional and responsible!!
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January 2024 by Miguel Trujillo
Great service! 11/10
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September 2023 by Hugh J
PER WPXI:
The owner of a Butler County repair shop is facing new charges and new accusations from people who want their cars and money back.
“It was a beautiful BMW Coop but now it’s completely trashed,” said a local woman.
PREVIOUS COVERAGE >>> Owner of auto repair shop in Cranberry Township accused of driving, renting out customer vehicles
A woman who didn’t want to share her name said she dropped off her car at Oilology on Route 228 in Cranberry Township at the start of January. She hit a deer so her bumper and front light needed to be repaired. She said she was told it would take just over a week.
It’s been almost three months. She already paid the owner, Keith Smith, $900. Her insurance company gave him $4,000, she said.
“Every week, he was putting me off, putting me off and not calling me back,” said the woman.
She got worried when she saw Channel 11′s story that Smith is accused of illegally renting out customers’ cars, driving them around when he’s supposed to be fixing them and charging customers for work that was never done.
“It’s very frustrating. I haven’t been able to sleep,” said the woman.
She went to get her car back but said it was in worse condition than when she dropped it off: a broken window and door, and parts of the trunk missing.
“Now my car won’t start. It’s smoking,” said the woman. “In addition, the loaner car he gave me belonged to another customer who lives in McKees Rocks and he’s had this man’s car for a year.”
That customer told police he actually gave Smith two cars to repair. Police said Smith loaned the other car to his friend for over a year. Cranberry Township police have arrested Smith.
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September 2023 by Billy Cuthbertson Jr (Three Nines Metal Company)
Brought my car to have it fixed and inspected. They held my car for 2 months, while they drove it all over town, running up toll-fees in the middle of the night, supposedly clearing out codes. I finally cut my losses, paid $400 to get my car back not fixed, not inspected, and my brand new rims scratched because they can’t change tires with out damaging rims. Both rims!
Apparently they’re “too busy” to do good work. I trusted them and they took advantage. Oh and they stole my code reader and didn’t return my registration/insurance card.
Beware! Be aware!
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September 2023 by Demetrious Herchenroether
Great experience the owner is a great guy helped me out in a tight spot I recommend this place
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August 2023 by Matthew Murphy
This place is ran by thieves, addicts, and crooks. In the past, I had my vehicle there, and when OnStar notified me that my vehicle had left the area, into Ohio, I was shocked. I put an alarm notification on my vehicle to let me know if it left 5 miles from the shop. OnStar stopped the vehicle and notified the Ohio state police.
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July 2023 by Kevin Bartko
For well over 10 years I’ve employed services from this business for inspections and other repairs all have been timely and without much delay over parts issues even had framework done I do work on my own vehicles as my dad was a mechanic and businessman as well.l have done and do my own work including electronic work which I do . My dad was an owner of a parts store in the past Lincoln auto parts on Lincoln Avenue so I know auto repair from both sides of the fence, i’ve even gone over checking his work pulling wheels and such for brakes in the work as it has been excellent at no time had an issue with the work done and I understand how the politics can work with repairs and issues but I felt comfortable with this business doing work on my vehicle with hands on own personal verification. my dad also worked for some of the big box top names as parts service manager for a very famous auto repair operation and for some of the requests from higher management for him to perform on customer vehicles was a alarming ( Unnecessary deceptive part replacement ) would love to get into details on that but back to the main issue I had a conversation with Smitty late last year and it was about how his business had been affected by a number of things previous building being sold that he was renting out of that he had to abruptly move which put undue strain on his business as well as Covid and the issues with that and mechanics , I can testify to since Covid a lot of problems in the marketplace from my own experience I’m having . finding reliable mechanics to have on board seem to be a challenge for Smitty at that point don’t know the full story or why he may have done what he did but finding a reliable business is also a challenge these days this whole thing raises a? For what caused all this.. for the experience that I’ve had with the business it’s only been very positive for me and again referring to double checking the work this business has done for me and in the past I’ve had horrible experiences with dealerships and the like I feel bad for those that had a negative experience I know what that’s like We are in a time we are local independent business is being distressed and destroyed but something needs done to help preserve our small local businessman .Services: Steering & suspension repair
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April 2023 by Hugh Jayness
PER WPXI:The owner of a Butler County repair shop is facing new charges and new accusations from people who want their cars and money back.“It was a beautiful BMW Coop but now it’s completely trashed,” said a local woman.PREVIOUS COVERAGE >>> Owner of auto repair shop in Cranberry Township accused of driving, renting out customer vehiclesA woman who didn’t want to share her name said she dropped off her car at Oilology on Route 228 in Cranberry Township at the start of January. She hit a deer so her bumper and front light needed to be repaired. She said she was told it would take just over a week.It’s been almost three months. She already paid the owner, Keith Smith, $900. Her insurance company gave him $4,000, she said.“Every week, he was putting me off, putting me off and not calling me back,” said the woman.She got worried when she saw Channel 11′s story that Smith is accused of illegally renting out customers’ cars, driving them around when he’s supposed to be fixing them and charging customers for work that was never done.“It’s very frustrating. I haven’t been able to sleep,” said the woman.She went to get her car back but said it was in worse condition than when she dropped it off: a broken window and door, and parts of the trunk missing.“Now my car won’t start. It’s smoking,” said the woman. “In addition, the loaner car he gave me belonged to another customer who lives in McKees Rocks and he’s had this man’s car for a year.”That customer told police he actually gave Smith two cars to repair. Police said Smith loaned the other car to his friend for over a year. Cranberry Township police have arrested Smith.
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February 2023 by Google user
Brought my car to have it fixed and inspected. They held my car for 2 months, while they drove it all over town, running up toll-fees in the middle of the night, supposedly clearing out codes. I finally cut my losses, paid $400 to get my car back not fixed, not inspected, and my brand new rims scratched because they can’t change tires with out damaging rims. Both rims! Apparently they’re “too busy” to do good work. I trusted them and they took advantage. Oh and they stole my code reader and didn’t return my registration/insurance card. Beware! Be aware!
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February 2023 by Billy Cuthbertson Jr (The Living Waters Farm)
Brought my car to have it fixed and inspected. They held my car for 2 months, while they drove it all over town, running up toll-fees in the middle of the night, supposedly clearing out codes. I finally cut my losses, paid $400 to get my car back not fixed, not inspected, and my brand new rims scratched because they can’t change tires with out damaging rims. Both rims!Apparently they’re “too busy” to do good work. I trusted them and they took advantage. Oh and they stole my code reader and didn’t return my registration/insurance card.Beware! Be aware!
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February 2023 by Eric Bryner
Very friendly help. Was able to fulfill my needs . I'll be back for sure.
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January 2023 by Carolyn Blevins
110% would totally recommend! Smitty was so incredibly helpful when Budget failed to have my reservation! I needed a 16 ft truck and a car tow. He and his wife busted their tooshies and were able to hook me up at a great price.Amazing people. Thank you!!
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October 2022 by Gregory Vakiner
Great experience with the owner. Have had 2 different cars in with these guys and they have pointed me in the right direction both times with no frills, even opting to point me in towards a different shop to help me save some money. Cant recommend enough.Services: Steering & suspension repair
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October 2022 by Ldyffighter
Very friendly & helpful here. Even let me borrow a hitch since I didn't have one. I will be using them for my future U haul rental to complete my move.
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September 2022 by Bryan Guffey
This place is horrible, do not take your car there. As you drive up to the place you can just tell this place is a dump. I worked for this guy along time ago. He uses customers cars to let his employees drive them around for personal use, and to lend out while others cars are getting fixed. His prices are through the roof. I never talk bad about a place I always try to find the good in everything. But I do not recommend this guy or Keith's towing on the other side of cranberry. Best place to take your car is Firestone by the dairy queen on 19 by the fun for all!
