-
January 2024 by Nick Senchishin
My wife and I have been using Rick’s auto for the past few years now. It’s not always easy to find a good trust worthy honest mechanic which is exactly what you get from them. We recently moved an hour away and still currently use them for all of our service needs. I highly would and have recommend using ricks auto.
-
October 2023 by betty dorsey
I was very impressed we only take our ? cars to the dealer. When we spoke with family and friends about the price the dealer wanted to charge us . My nephew said go to Rick’s Auto Repair ?? His mother in law had A great experience. When I met Rick, I was blown away by his own honesty, and his ability to explain everything that was wrong, and not give me the runaround about the price. When he finished it was actually less than what he quoted. I was amazed Our. Highly recommend Rick Auto to anyone I won’t even take my car back to the dealer now I trust wrecked that much .♥️???????Great Job Rick ?
-
June 2023 by Made Mia
My son and I stopped by this place to get his tire fixed today. I gave this place 2 stars because of the bad customer service. When you feel like you should have given another place your money instead of where you actually went is when you know the customer service is bad. As soon as we arrived the guy was very dismissive and short. It takes 15 minutes to change a tire. I asked how long and he said an hour, so my son and I walked home just for him to call me right back to come back and get the vehicle. We were not offered to sit in the waiting room before we left. We felt more like we were getting on the guys nerve. I would never take a car here again even if I was riding on the rim. Customer service is 50% of your business.
-
April 2023 by Joshua Jones
Did an amazing job on my Toyota Corolla! Great service, very friendly and affordable. Definitely will be coming back for any other car related issues
-
April 2023 by Justin Dixon
Ricks is a diamond in the rough. At a time when I thought I’d have to put a bullet into my bimmer and put it out to pasture, Steve at Ricks resurrected it and got me rolling again. 222,000 miles and with Steve, I’m certain I’ll turn the odometer over like Al Bundy. I have confidence in Ricks because their workmanship shines!! I can’t say enough. Ricks is my goto and Steve is my guy!! Make them your first choice.Services: Transmission
-
April 2023 by Sara Wolff
Local family run business. Friendly, professional and fair. Can't recommend them enough!Service: Vehicle Inspection
-
March 2023 by Chris Reynolds
Great Shop. Better pricing than taking your vehicle to a dealer for service.A knowledgeable person answers the phone when you call. Been taking my truck to them for a few years now and I’m very happy with the quality of the work. I see the local police department taking their cars there for repair also, that gives me a lot of confidence in the shop.Services: Air & cabin filter replacement
-
February 2023 by Oscar Pearson
They completed the work quickly and with a reasonable price. They’re friendly and efficient and I will be back. I’ve been recommending them to anyone who will listen.
-
January 2023 by Katiie Reynolds
Best mechanic in the area, maybe ever. They are trustworthy and honest and work diligently to make sure my car receives the greatest care possible and they help me understand what's happening at every step of the way. Love these guysService: General repairs & maintenance
-
December 2022 by Mary Feagans Evans Rhoads
Very accommodating, professional, and nice to do business...very fair pricing and honest advice about possible repairs that may be needed in the future...also very kind and pleasantServices: Auto tire replacement
-
August 2022 by Matt Hagen
Excellent/ knowledgeable service with fair prices. They consistently save me money, and time.
-
July 2022 by Katey McVerry
I have been traveling down from Media to Ricks in Marcus Hook for the last 5+ years for the general maintenance, inspections and all in between for my 2016 Santa Fe. The extra 10 minute drive saves me frustration because Billy & his team are the most trust worthy mechanics (and possibly have the cleanest garage EVER). The extra 10 minutes saves me $$$$ because Billy chooses to not up charge his clients or “find” issues just to take advantageMost recently, the extra 10 minutes saved me $8k & won me a new engine which I will be FOREVER grateful.I took my car into Billy for my yearly inspection & inquired about a sound I was hearing. After a initial diagnosis Billy found there was something seriously wrong with my engine. Instead of writing me a bill to fix it himself he walked me through and supported me through-out the warranty process with Hyundai.What many car owners do not know is that you need to track all your oil changes and work you have done to your car to prove you didn’t “void” your 10 year /100,000 mile warranty. There is a tremendous approval process to get your new engine. Billy helped me ask the right questions, prepare my answers and any paperwork I was missing he had it in his system.Having a mechanic is just as important as a personal general practitioner for yourself!!! Do yourself a favor and give Ricks a call!I owe Ricks a 8k beer ? thanks everyone!!Services: Engine repair
-
July 2022 by Lauren Wishneski
Overall, I dont normally write reviews, but people should know. Honestly, I'll never be coming back here. The people who work here are hypocrites and rude. Because I got my brakes done somewhere else, the mechanic got upset and kept giving me attitude, saying that I am instead. He said oh yeah we care about you and are trying to help, right after he said that he doesn't care about me or anything, etc. I'm sooooo sorry you missed out on a $400 repair. So you give me attitude and blame me that I am? Lol yeah okay. Y'all lost a customer from the shotty, disappointing, and upsetting customer service I got. Not to mention, the part I came in for isn't even in the shop yet? My car is ready but the parts aren't? Why did I even schedule this appointment anyways if yall don't even have the parts in? Honestly, ridiculous. It really doesn't seem like they care, besides their next sale of course. They're your friends until you go somewhere else for work. Then they're just rude and awful. Please grow up and learn to treat your customers like people.Services: Vehicle safety inspection
-
July 2022 by James O'Brien
Top notch service from a top notch team. Very reasonable and never had an issue with any repairs. Have also had help on two separate occasions for warranty issues that would otherwise have gone unnoticed until too late, savings tons of frustration AND money.Services: General repairs & maintenance
-
July 2022 by mark m
They were friendly and helped me with my repairs and inspection. They knew I needed my vehicle and was able to assist with transport and quickly finished the workServices: Vehicle safety inspection
