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February 2024 by lucinda bisney
I had a great experience at the Manheim location on Sunday. Really impressed with how professional and friendly the staff was and how efficient and smoothly everything went ..
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September 2023 by Jamie Hornberger
Dakota is absolutely amazing!! He is upfront and honest. He even figured out I had been paying extra insurance I didn't need for the past 2 years. I will not go to another AT&T store. These people are wonderful! Thanks so much for always being there to help!!
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September 2023 by Kaylani Hernandez
I had such a great experience at this store. Dakota Avery the manager was so helpful. I live closer too and normally go to the willow valley store but the costumer service was not good. They seemed unwilling to help and like it was more trouble to help then worth. I went to Dakota in Manheim which is a significant drive for me and left with my bill being what it should be and having everything explained so I knew what my final bill was going to be. He made sure I got all the discounts I qualified for and my bill lower then when I got there. Great costumer service!
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September 2023 by Gina Healy
Great experience. Accommodated quickly and efficiently. Dakota Avery helped my husband and I with getting our new phone plan making it a smooth process. He was both very personable and professional!
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August 2023 by RC Goularte
I stopped in for a specific cable. The store manager said hello before the door closed behind me. He looked high and low and found it for me ( my description of what I needed wasn't good ) and was a great person to do business with talk to.......
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August 2023 by Chris Fauser
Store Manager, Dakota is exceptional with providing the services you want and expect from AT&T. He managed 3 different customers simultaneously & efficiently by acknowledging each person’s individual needs. He listened, explained and demonstrated anything that was presented to them. His professionalism, knowledge of his products and superb customer service left each client with the feeling of getting the best possible outcome. He is personable and I highly recommend choosing this Manheim store to shop, and check out what is available at AT&T.
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July 2023 by Mary Hamilton
We just traded in our old Samsung phones for 2 new s23 Samsung phone. I got the ultra for the picture quality. Thank you Jason for all of your help.
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July 2023 by Mary Sarkis
Upgraded my phone to a 14 Pro. Jason did an excellent job of reviewing features and costs while ensuring that all my information transferred over
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June 2023 by Michael Grubic
They found a great deal that fit my specific needs.
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May 2023 by Brandon & Tiffani Boose
John H was friendly, kind, knowledgeable and very helpful. We have never had such a fast, informative buying experience. He had an answer for all our questions. For once we didn't have to spend half our day in a phone store! Thank you John! You add extreme value to your company!
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May 2023 by Tiffani Boose
John H was friendly, kind, knowledgeable and very helpful. We have never had such a fast, informative buying experience. He had an answer for all our questions. For once we didn't have to spend half our day in a phone store! Thank you John! You add extreme value to your company!
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May 2023 by Matthew Pflieger
Fiona made my phone upgrade the easiest I've ever experienced. My daughter is due for one and I'm sending her your way.
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February 2023 by Carrie E.
Went in today with my iPhone 12pro that had turned into a brick overnight. Jason (the manager) fixed it in a minute 30 seconds. Was kind, friendly and so helpful. He made my day, as usually fixing phones or having to purchase a new one takes forever. I highly recommend the AT&T store in Manheim.
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February 2023 by John_Pam Givler
I worked with JJ and he transferred both of our phones in a complicated situation. He was awesome, persistent and just fantastic overall customer service. I definitely recommend the ATT store in Manheim Pa
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February 2023 by Danielle Work
Great experience. My charging port was broken on my phone and they gave me plenty of options to get it fixed or a new phone. They were very friendly.